IT Support Technician

Step into a IT Support Technician role in Kathu and make your mark across Northern Cape. The team is hiring now and wants to hear from sharp, committed candidates.

About the Opportunity

The organisation is investing in its Kathu operation, and this IT Support Technician position reflects that commitment. The successful candidate will work across the it jobs function and contribute to the wider Northern Cape business.

Beyond that, the role suits a candidate who values consistency and clear communication. The Kathu operation runs on accurate work, steady relationships and a genuine respect for the people in the team.

Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Kathu teams, and the new IT Support Technician will feel that from the first week.

Why Join Us

You will join a team that values respectful collaboration, honest feedback and shared wins. The Kathu colleagues take pride in supporting one another and in doing the it jobs side of the business properly, day in and day out.

Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Kathu teams.

Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in Northern Cape.

Meet the Team

Practically speaking, the team you will be working with is fast-paced and energetic. Things move quickly across the Kathu office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when Northern Cape operations get busy.

Equally, the team mix in Kathu reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Your Workplace

Beyond that, the environment is hybrid-friendly where the role allows, with collaborative tooling, modern source-control workflows and a strong emphasis on shared ownership of code and incidents.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Kathu site adheres to the standards expected of a responsible South African employer.

Notably, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Key Outputs

• Design, develop and maintain features across the application stack
• Diagnose and resolve production incidents within agreed SLAs
• Write clean, testable code that follows the team’s coding standards
• Monitor system health using observability tools and respond to alerts
• Implement security best practices in line with POPIA obligations

What You’ll Need

• Comfortable working in agile delivery teams
• Experience with containerisation (Docker, Kubernetes) is an advantage
• Relevant IT qualification (degree, diploma or recognised certifications)
• Strong proficiency in Java, C#, Python, JavaScript or TypeScript
• Familiarity with CI/CD pipelines and infrastructure-as-code

Potential is considered alongside experience, so candidates who tick most of these boxes should still be considered.