Industrial Relations Officer

Whether you are a seasoned Industrial Relations Officer or stepping into the role for the first time, there is space for you in Christiana. The team hires on merit and across communities in North West.

About This Position

The Industrial Relations Officer vacancy forms part of how the Christiana branch keeps performing. It pairs day-to-day delivery with longer-running priorities that keep the hr jobs side of the business moving forward.

Equally, the role suits a candidate who values consistency and clear communication. The Christiana operation runs on accurate work, steady relationships and a genuine respect for the people in the team.

Quality is everyone’s job. Whether the Industrial Relations Officer is processing a transaction, supporting a colleague or handling a customer query, the standard expected in North West is consistently high and consistently fair.

Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Christiana teams, and the new Industrial Relations Officer will feel that from the first week.

Importantly, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Christiana also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.

Growing With Us

This role can grow with you. Strong performers in the hr jobs team in Christiana have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Christiana team member.

Internal mobility is encouraged. People who start in Christiana have moved into roles in other branches, specialist functions and project teams across North West.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

A Typical Day

Your day is people-shaped from the moment you log in. You move between recruitment screens, manager calls, payroll queries and the occasional sensitive conversation that needs your full attention. Mid-morning you might be running an onboarding session for new starters, and by the afternoon you’re back at your desk preparing EE or B-BBEE reports. Through it all, you balance compliance with care, making sure that policies are followed and people are heard.

Importantly, the Christiana office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Christiana.

In addition, the rhythm rewards people who plan ahead but also pivot quickly when North West operations throw up the unexpected.

What We Offer

You will join a team that values respectful collaboration, honest feedback and shared wins. The Christiana colleagues take pride in supporting one another and in doing the hr jobs side of the business properly, day in and day out.

Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Christiana teams.

Crucially, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Christiana keep progressing.

Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in North West.

Our Commitment to Transformation

Inclusion is a core part of how the team operates. This is an equal-opportunity employer, and candidates from all communities — including women, youth and persons living with disabilities — are encouraged to apply for this role in Christiana.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Christiana.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across North West.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Your Workplace

In addition, the environment blends desk-based administrative work with frequent interactions across the business. Confidentiality, fairness and compliance underpin the work.

Crucially, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Christiana site adheres to the standards expected of a responsible South African employer.

A respectful, professional environment is the standard in North West. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

Based in Christiana

Working in Christiana means a place near the Hartbeespoort tourism node, with a steady flow of activity and a strong local economy. The team has built solid relationships across the North West region, and the Christiana office benefits from those long-standing connections.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Christiana.

Many candidates already living within reach of Christiana cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local North West economy.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Christiana, North West.

About the Team

Importantly, you will join a tight-knit, collaborative team that knows the hr jobs side of the business inside out. The Christiana group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Importantly, the team mix in Christiana reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Key Responsibilities

• Champion transformation and inclusion across all people processes
• Manage end-to-end recruitment from briefing to onboarding
• Process monthly payroll inputs and resolve employee queries
• Manage benefits, pension or provident fund and medical aid administration
• Coordinate training, learnerships and bursary programmes with SETAs
• Maintain accurate employee records on the HRIS
• Advise managers on application of the LRA, BCEA and EEA

Who We’re Looking For

• Ability to handle sensitive employee information with discretion
• Project management skills for HR initiatives and rollouts
• Commitment to fairness, transformation and ethical conduct
• Coaching mindset with the ability to support line managers
• 3-5 years’ generalist HR experience in a structured environment
• Hands-on experience with HRIS and payroll systems
• Bachelor’s degree or diploma in Human Resources or Industrial Psychology

Candidates who meet most of these criteria are welcome to be considered for the role.