Work-Force
HR Administrator opportunity in Johannesburg, Gauteng.
Job Details Job Description Who we are Excellerate Services is an integrated facilities (soft services) provider with a presence across Africa, The Middle East and the UK. Our core purpose is to add measurable value to our clients. We do this by creating environments where people can thrive.
This means that their properties are secure, staff and visitors are safe, buildings are clean, hygienic and pest free, gardens are well maintained, parking effortless and the occupier experience is enhanced with indoor plantscaping and innovative food service offerings. Why choose us Our Vision is to be Africa’s leading trusted provider of fully integrated, self‑performing property related solutions and services, driven by quality, excellence and forward thinking. Our Story: Established in 1978, Excellerate Services has grown into one of the most respected soft services businesses globally.
We focus on the effective integration of people, processes and technology as a key enabler of operational excellence. By joining us, you become part of a team that utilizes innovative technology and robust business processes—underpinned by an ISO 9001 quality system—to achieve higher service levels and measurable outcomes. We offer a dynamic, innovative environment where service delivery is moved forward through analysis, digital tools, and a commitment to results.
Why Join Us At Excellerate Services, you will be part of a dynamic and forward-thinking organization committed to innovation, excellence, and continuous improvement. We offer an environment where employees are empowered to contribute meaningfully and grow professionally while delivering measurable outcomes for our clients. About the role The HR Administrator will provide comprehensive administrative and operational support to the Gauteng HR team, ensuring efficient and consistent HR service delivery across recruitment, onboarding, employee administration, benefits, claims, terminations and payroll-related processes.
The role will support compliance with HR policies and applicable legislation while contributing to a positive employee experience and effective operational support across the business. The HR Administrator will report directly to the HR Business Partner. What you will bring
Qualifications
Matric / Grade 12 – certified copy required. Diploma or Degree in Human Resources Management or a related field. Experience, Knowledge & Skills 2–3 years’ experience in HR administration, including recruitment and onboarding.
Experience with HR administration processes and employee records. Experience in recruitment and selection processes. Experience with HRIS and/or payroll systems will be advantageous.
Good working knowledge of Microsoft Office. Basic understanding of applicable labour legislation, including the BCEA, EEA and UIF requirements. Knowledge of employee benefits, claims and related HR administration will be advantageous.
Excellent organisational and time-management skills. Strong attention to detail and accuracy. Professional communication and interpersonal skills.
Ability to manage confidential information with discretion. Ability to prioritise and manage multiple tasks in a fast-paced environment. Proactive, solution-driven and collaborative approach.
Inherent requirements for the position (non-negotiable) Matric / Grade 12. Diploma or Degree in Human Resources Management or a related field. 2–3 years’ relevant HR administration experience. Ability to maintain confidentiality and handle sensitive employee information.
Ability to work accurately under pressure and meet deadlines. Proficiency in Microsoft Office. Additional demonstrable requirements: Experience supporting recruitment and selection processes.
Experience with onboarding and induction administration. Experience processing employee documentation and maintaining personnel files. Experience assisting with payroll-related HR administration.
Experience processing employee benefits, claims and termination documentation. Strong administrative, communication and interpersonal skills. Ability to work independently while collaborating effectively with the HR team and operational stakeholders.
What you will be doing Recruitment & Selection Draft and post internal and external job adverts. Screen CVs, shortlist candidates and prepare applicant summaries. Schedule interviews and coordinate venues or virtual meeting links.
Communicate with candidates and interview panel members throughout the recruitment process. Conduct interviews with the hiring team where required and compile interview notes. Prepare interview outcome reports and communicate outcomes to candidates.
Draft contracts of employment and onboarding packs for new Wage employees. Monitor and apply HR recruitment best practices. Build and maintain positive candidate relationships throughout the selection process.
Onboarding & Induction Coordinate IT access and system setup for new employees. Provide and coordinate pre-start onboarding documentation. Facilitate office-based induction, including systems orientation, office tours, introductions and benefits setup.
Compile and maintain accurate and comprehensive personnel files in accordance with confidentiality and compliance requirements. Provide HR support to operations teams during site mobilisations for new contracts. Employee Administration & HR Support Act as a first point of contact for employee queries, walk-ins and general HR assistance.
Assist with basic payroll queries and escalate complex matters where required. Maintain accurate HR data, employee records and filing systems. Prepare letters of employment, certificates of service and other HR-related documentation.
Submit new hires and monthly payroll changes for Wage employees. Provide general administrative support to the Gauteng HR team. Terminations & Employee Exit Processes Manage and process termination administration for employees leaving the business.
Ensure accurate and timely handover of exit documentation to Payroll for final pay processing. Prepare UI-19 documentation and salary schedules for retrenchment and termination processes. Conduct exit interviews where required and accurately capture outcomes.
Benefits, Claims & IOD Administration Process and submit provident fund withdrawal, retirement, disability and related benefit claims. Facilitate funeral claims by guiding families, verifying documentation and submitting applications. Process death claims, including dependency checks, claim pack preparation and monitoring until finalisation.
Capture and submit IOD claims. Conduct regular follow-ups on outstanding claims and provide updates to employees and management. Reporting & Compliance Compile and submit weekly and monthly HR statistics.
Support the implementation and communication of HR policies and procedures. Assist with maintaining compliance with the BCEA, EEA, UIF and other applicable labour requirements. Provide administrative support for Employment Equity and Skills Development processes.
Maintain accurate HR records and documentation to support internal and statutory requirements. As per Excellerate Services Recruitment and Selection Policy: All equity procedures will apply as the Company is committed to promoting internally. The Company reserves the right to seek external candidates should no suitable applications be received.
Excellerate Services is committed to striving for diversity and equitable representation in our workforce. Preference may thus be given to suitably qualified candidates as identified in our employment equity plan. Persons with disabilities are encouraged to apply.
Important Note: All interested candidates must submit their applications via HR Simplify. If you are not contacted as a shortlisted candidate within 2 weeks of the closing date, please consider your application unsuccessful.