Work-Force
Listing live now. We believe great workplaces are built on great people. We are looking for a Front Office Receptionist in Grahamstown, and we encourage applicants from across Eastern Cape to consider this opportunity.
The Role
The organisation is investing in its Grahamstown operation, and this Front Office Receptionist position reflects that commitment. The successful candidate will work across the hospitality jobs function and contribute to the wider Eastern Cape business.
Crucially, the role suits a candidate who values consistency and clear communication. The Grahamstown operation runs on accurate work, steady relationships and a genuine respect for the people in the team.
Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the hospitality jobs group in Grahamstown.
Why Join Us
You will join a team that values respectful collaboration, honest feedback and shared wins. The Grahamstown colleagues take pride in supporting one another and in doing the hospitality jobs side of the business properly, day in and day out.
Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in Eastern Cape.
Beyond that, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Grahamstown keep progressing.
Your Team
Beyond that, the team you will be working with is fast-paced and energetic. Things move quickly across the Grahamstown office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when Eastern Cape operations get busy.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.
Key Responsibilities
- Manage stock, breakages and consumables for your section
- Maintain cleanliness in front-of-house and back-of-house areas
- Maintain the required uniform and presentation standards during all shifts
- Promote menu items, daily specials and loyalty programmes
- Drive guest satisfaction scores and online review ratings
What You’ll Need
- Computer literacy and experience with POS systems
- Genuine passion for hospitality, food and creating memorable experiences
- Sound knowledge of food safety and HACCP principles
- Awareness of tourism grading and quality expectations
- 1-3 years’ experience in a similar hospitality environment
- Physically able to stand for long periods in a fast-paced environment
- Matric / National Senior Certificate (Grade 12)
Potential is considered alongside experience, so candidates who tick most of these boxes should still be considered.