Floor Supervisor

Listing live now. We believe great workplaces are built on great people. We are looking for a Floor Supervisor in Middelburg, and we encourage applicants from across Mpumalanga to consider this opportunity.

About the Opportunity

The organisation is investing in its Middelburg operation, and this Floor Supervisor position reflects that commitment. The successful candidate will work across the retail jobs function and contribute to the wider Mpumalanga business.

Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Middelburg team.

Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the retail jobs group in Middelburg.

Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Middelburg teams, and the new Floor Supervisor will feel that from the first week.

Your Workplace

In addition, the work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.

A respectful, professional environment is the standard in Mpumalanga. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Middelburg site adheres to the standards expected of a responsible South African employer.

Crucially, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Working in Middelburg

Working in Middelburg means a place near the Secunda petrochemical hub, with a steady flow of activity and a strong local economy. The team has built solid relationships across the Mpumalanga region, and the Middelburg office benefits from those long-standing connections.

Many candidates already living within reach of Middelburg cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Mpumalanga economy.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Middelburg.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Middelburg, Mpumalanga.

Equal Opportunity

Diverse teams build stronger workplaces. Applications are welcome from candidates of every background, language and community across Mpumalanga, and recruitment is fair, transparent and aligned with the EE Act.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Mpumalanga.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Middelburg.

A Typical Day

Your day usually starts before the doors open, walking the floor, checking displays and making sure tills are float-ready. As customers arrive, you switch into service mode, moving between till points, fitting rooms and the stockroom, helping shoppers find what they need and keeping a quiet eye on shrinkage. By the afternoon, you might be receiving a delivery, training a new team member or planning the next promotion, and by close of business you’re cashing up, balancing reports and getting the store ready to do it all again tomorrow.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Middelburg.

Practically speaking, the rhythm rewards people who plan ahead but also pivot quickly when Mpumalanga operations throw up the unexpected.

On top of that, the Middelburg office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

What You’ll Be Doing

• Monitor shrinkage indicators and flag suspicious activity
• Conduct daily cash-ups and reconcile takings against the POS report
• Promote loyalty programmes and capture customer information lawfully
• Support stock counts and assist with cycle-count investigations
• Operate point-of-sale systems and process payments accurately

Essential Criteria

• Honest, dependable and security-aware in line with shrinkage controls
• Matric / National Senior Certificate (Grade 12)
• A clear criminal record verified through approved screening providers
• Strong verbal communication skills in English; second language an advantage
• Customer-first mindset with a friendly, approachable manner
• Numerate and accurate, with attention to detail on cash-ups

Potential is considered alongside experience, so candidates who tick most of these boxes should still be considered.