Department Manager

Work-Force

Posted recently. We believe great workplaces are built on great people. We are looking for a Department Manager in Butterworth, and we encourage applicants from across Eastern Cape to consider this opportunity.

About This Position

The Department Manager vacancy forms part of how the Butterworth branch keeps performing. It pairs day-to-day delivery with longer-running priorities that keep the retail jobs side of the business moving forward.

Communication runs both ways. Managers across the retail jobs team in Eastern Cape make time for one-to-ones, and people are expected to speak up early when something needs attention.

Quality is everyone’s job. Whether the Department Manager is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Eastern Cape is consistently high and consistently fair.

Importantly, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Butterworth also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.

Where You’ll Work

Crucially, the work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Butterworth site adheres to the standards expected of a responsible South African employer.

A respectful, professional environment is the standard in Eastern Cape. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

Crucially, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Your Future Here

Career progression here is real, not a slogan. The retail jobs space in Butterworth offers a clear runway from delivery into team leadership and beyond, and managers sit down with each team member regularly to map out the next step in Eastern Cape.

Internal mobility is encouraged. People who start in Butterworth have moved into roles in other branches, specialist functions and project teams across Eastern Cape.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Butterworth team member.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Our Commitment to Transformation

Inclusion is a core part of how the team operates. This is an equal-opportunity employer, and candidates from all communities — including women, youth and persons living with disabilities — are encouraged to apply for this role in Butterworth.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Butterworth.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Eastern Cape.

Based in Butterworth

Working in Butterworth means a place within the Coega Industrial Development Zone, with a steady flow of activity and a strong local economy. The team has built solid relationships across the Eastern Cape region, and the Butterworth office benefits from those long-standing connections.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Butterworth, Eastern Cape.

Many candidates already living within reach of Butterworth cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Eastern Cape economy.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Butterworth.

Key Responsibilities

  • Assist with receiving deliveries and verifying goods against invoices
  • Promote loyalty programmes and capture customer information lawfully
  • Support stock counts and assist with cycle-count investigations
  • Prepare daily, weekly and monthly sales reports for the store manager
  • Maintain visual merchandising standards on the sales floor
  • Conduct daily cash-ups and reconcile takings against the POS report
  • Up-sell and cross-sell products in line with branch sales targets
  • Respond to customer queries, complaints and product returns

Minimum Requirements

  • Willingness to work public holidays and end-of-month peaks
  • Comfortable operating point-of-sale systems and handling cash
  • Visual merchandising flair or formal training is an advantage
  • Ability to work as part of a team in a fast-paced retail environment
  • Ability to stand for long periods and work shifts including weekends

In addition, if most of these boxes are ticked, you are encouraged to put your name forward.

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