Work-Force
Looking for your next move as a Customer Service Representative in Roodepoort? A role has just opened that gives you real responsibility and a clear path forward in Gauteng.
What This Role Involves
The organisation is investing in its Roodepoort operation, and this Customer Service Representative position reflects that commitment. The successful candidate will work across the retail jobs function and contribute to the wider Gauteng business.
Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Roodepoort team.
Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Roodepoort teams, and the new Customer Service Representative will feel that from the first week.
Your Future Here
This role can grow with you. Strong performers in the retail jobs team in Roodepoort have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.
Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Roodepoort team member.
Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.
Working in Roodepoort
Roodepoort continues to grow as an employment hub in Gauteng, with well-connected by Gautrain and major arterials. This role gives you a foothold in one of its busier business communities, with access to the local services, suppliers and partners that keep the work moving.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Roodepoort.
Many candidates already living within reach of Roodepoort cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Gauteng economy.
What We Offer
You will join a team that values respectful collaboration, honest feedback and shared wins. The Roodepoort colleagues take pride in supporting one another and in doing the retail jobs side of the business properly, day in and day out.
Career development may be available depending on the role, business needs and the hiring organisation’s policies.
Equally, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.
Key Outputs
- Greet customers and provide a friendly, helpful in-store experience
- Prepare daily, weekly and monthly sales reports for the store manager
- Support stock counts and assist with cycle-count investigations
- Ensure compliance with health, safety and consumer protection regulations
- Assist with receiving deliveries and verifying goods against invoices
- Respond to customer queries, complaints and product returns
Candidate Profile
- Matric / National Senior Certificate (Grade 12)
- Numerate and accurate, with attention to detail on cash-ups
- Comfortable operating point-of-sale systems and handling cash
- Minimum of 1-2 years’ experience in a customer-facing retail role
- Willingness to work public holidays and end-of-month peaks
- Experience with stock counting and basic inventory principles
If your CV speaks to the points above, this role is worth a closer look.