Work-Force
Step into a Control Room Operator role in Newcastle and make your mark across KwaZulu-Natal. The team is hiring now and wants to hear from sharp, committed candidates.
About This Position
The Control Room Operator vacancy forms part of how the Newcastle branch keeps performing. It pairs day-to-day delivery with longer-running priorities that keep the legal and security jobs side of the business moving forward.
Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Newcastle team.
Stakeholders for this position include line managers, peers across the legal and security jobs team and trusted external partners. Building those relationships early makes the next twelve months in Newcastle much easier.
Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the legal and security jobs group in Newcastle.
Diversity and Inclusion
Equally, the organisation supports a respectful workplace. Applications are welcome from suitably qualified candidates across KwaZulu-Natal, and recruitment is intended to be fair and transparent.
Equally, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for KwaZulu-Natal.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Newcastle.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
About the Team
Crucially, the team you will be working with is fast-paced and energetic. Things move quickly across the Newcastle office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when KwaZulu-Natal operations get busy.
Practically speaking, the team structure and working relationships for this role in Newcastle will be explained during the hiring process.
Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
What We Offer
Beyond that, the hiring organisation may provide onboarding or skills development for this legal and security jobs role in Newcastle; the available support will be confirmed in the final vacancy details for KwaZulu-Natal.
Importantly, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.
Equally, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.
Career development may be available depending on the role, business needs and the hiring organisation’s policies.
Your Workplace
Beyond that, the environment is process-driven and regulation-aware. Whether you are at a desk or on site, attention to detail, calm conduct and accurate reporting are non-negotiable.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Newcastle site adheres to the standards expected of a responsible South African employer.
In addition, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in KwaZulu-Natal.
Notably, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.
Key Responsibilities
- Coordinate with SAPS and emergency services during incidents
- Manage matter files, court diaries and litigation deadlines
- Operate access control points and verify visitor credentials
- Conduct searches and inspections in line with site procedures
- Draft, review and amend commercial contracts and service agreements
- Monitor CCTV systems and respond to alarms and incidents
- Conduct legal research and prepare opinions for the legal team
- Maintain FICA and KYC records in line with regulatory requirements
What You’ll Need
- Relevant qualification: LLB, paralegal diploma or PSIRA grading as required
- Commitment to ongoing professional development and refresher training
- Able to perform the essential duties of a site-based security role safely, with reasonable accommodation where applicable
- Strong report-writing skills with accurate, factual content
- Any checks required by law or the specific duties will be explained during the hiring process
- 2+ years’ relevant experience in legal or security operations
- Active PSIRA registration at the appropriate grade for security roles
Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.