Work-Force
The organisation is recruiting a Control Room Operator for its Roodepoort operation. The role forms part of a wider legal and security jobs portfolio across Gauteng.
About This Position
This Control Room Operator role sits within the legal and security jobs function in Roodepoort. It offers a defined scope, clear measures of success, and the support of an experienced team across Gauteng.
Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Roodepoort team.
Stakeholders for this position include line managers, peers across the legal and security jobs team and trusted external partners. Building those relationships early makes the next twelve months in Roodepoort much easier.
Notably, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Roodepoort also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.
Quality is everyone’s job. Whether the Control Room Operator is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Gauteng is consistently high and consistently fair.
Our Commitment to Transformation
Inclusive recruitment is part of the organisation’s employment practices. Applicants are assessed on relevant qualifications, skills and experience for this role in Roodepoort.
Notably, inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Roodepoort.
Importantly, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Gauteng.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Your Workplace
Beyond that, the environment is process-driven and regulation-aware. Whether you are at a desk or on site, attention to detail, calm conduct and accurate reporting are non-negotiable.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Roodepoort site adheres to the standards expected of a responsible South African employer.
Notably, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in Gauteng.
Practically speaking, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.
Your Team
Beyond that, the team you will be working with is fast-paced and energetic. Things move quickly across the Roodepoort office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when Gauteng operations get busy.
Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
Practically speaking, the team structure and working relationships for this role in Roodepoort will be explained during the hiring process.
Day in the Life
Your day is built on focus and detail. You work through matter files or post lists, review evidence or contracts and check that every required record is in place. Communication with site teams, attorneys, clients or SAPS is constant, and you keep your reports factual, precise and timely. When something out of the ordinary happens, you respond calmly and follow procedure, knowing that good documentation today protects the business tomorrow.
On top of that, the Roodepoort office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.
On top of that, the rhythm rewards people who plan ahead but also pivot quickly when Gauteng operations throw up the unexpected.
No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Roodepoort.
Working in Roodepoort
Crucially, the role is based in Roodepoort, close to OR Tambo International Airport. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Roodepoort and the broader Gauteng region.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Roodepoort.
Many candidates already living within reach of Roodepoort cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Gauteng economy.
Candidates should review the listed location, schedule and travel requirements before applying for this role in Roodepoort, Gauteng.
What We Offer
Importantly, the hiring organisation may provide onboarding or skills development for this legal and security jobs role in Roodepoort; the available support will be confirmed in the final vacancy details for Gauteng.
Career development may be available depending on the role, business needs and the hiring organisation’s policies.
Practically speaking, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.
Equally, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.
Career Growth
Importantly, this role can grow with you. Strong performers in the legal and security jobs team in Roodepoort have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.
Internal mobility is encouraged. People who start in Roodepoort have moved into roles in other branches, specialist functions and project teams across Gauteng.
Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.
Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Roodepoort team member.
Daily Duties
- Track legal and regulatory changes and advise the business on impact
- Coordinate with SAPS and emergency services during incidents
- Conduct searches and inspections in line with site procedures
- Draft, review and amend commercial contracts and service agreements
- Manage matter files, court diaries and litigation deadlines
- Operate access control points and verify visitor credentials
- Maintain PSIRA registration and uphold the security industry code of conduct
- Monitor CCTV systems and respond to alarms and incidents
Candidate Profile
- Excellent attention to detail when reviewing documents and evidence
- Active PSIRA registration at the appropriate grade for security roles
- Relevant qualification: LLB, paralegal diploma or PSIRA grading as required
- 2+ years’ relevant experience in legal or security operations
- Sound ethical judgement and ability to maintain confidentiality
Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.