Control Room Operator

A vacancy has been confirmed for a Control Room Operator based in Harrismith, Free State. The successful candidate will join an established team within the legal and security jobs function.

The Role

An experienced Control Room Operator is needed to support operations in Harrismith. The role forms part of how the business keeps its legal and security jobs portfolio strong in Free State.

The role suits a candidate who values consistency and clear communication. The Harrismith operation runs on accurate work, steady relationships and a genuine respect for the people in the team.

Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the legal and security jobs group in Harrismith.

In addition, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Harrismith also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.

What We Offer

Notably, the company invests in the people who join it. From structured onboarding to ongoing skills development, you will find clear paths to grow your career in legal and security jobs from your base in Harrismith. Many colleagues across Free State have moved into senior roles after starting in positions just like this one.

On top of that, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Harrismith keep progressing.

Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in Free State.

Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Harrismith teams.

Career Growth

This role can grow with you. Strong performers in the legal and security jobs team in Harrismith have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.

Internal mobility is encouraged. People who start in Harrismith have moved into roles in other branches, specialist functions and project teams across Free State.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Harrismith team member.

A Typical Day

Your day is built on focus and detail. You work through matter files or post lists, review evidence or contracts and check that every required record is in place. Communication with site teams, attorneys, clients or SAPS is constant, and you keep your reports factual, precise and timely. When something out of the ordinary happens, you respond calmly and follow procedure, knowing that good documentation today protects the business tomorrow.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Harrismith.

Crucially, the Harrismith office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

Notably, the rhythm rewards people who plan ahead but also pivot quickly when Free State operations throw up the unexpected.

The Environment

Importantly, the environment is process-driven and regulation-aware. Whether you are at a desk or on site, attention to detail, calm conduct and accurate reporting are non-negotiable.

Notably, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Notably, a respectful, professional environment is the standard in Free State. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Harrismith site adheres to the standards expected of a responsible South African employer.

Meet the Team

Equally, the team you will be working with is fast-paced and energetic. Things move quickly across the Harrismith office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when Free State operations get busy.

Notably, the team mix in Harrismith reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Your Role

• Support investigations into theft, fraud and policy breaches
• Conduct legal research and prepare opinions for the legal team
• Compile accurate occurrence books and incident reports
• Track legal and regulatory changes and advise the business on impact
• Coordinate with SAPS and emergency services during incidents
• Maintain PSIRA registration and uphold the security industry code of conduct

Minimum Requirements

• Physical fitness for site-based security roles
• Commitment to ongoing professional development and refresher training
• Willingness to work shifts, weekends and public holidays as required
• Strong written and verbal communication skills
• Valid driver’s licence and own reliable transport (often required)
• 2+ years’ relevant experience in legal or security operations

If your CV speaks to the points above, this role is worth a closer look.