Work-Force
The organisation is recruiting a Branch Manager for its Welkom operation. The role forms part of a wider retail jobs portfolio across Free State.
The Role
Crucially, the organisation is investing in its Welkom operation, and this Branch Manager position reflects that commitment. The successful candidate will work across the retail jobs function and contribute to the wider Free State business.
On top of that, the successful applicant is given the room to plan, deliver and review their work without unnecessary noise. The organisation has built its Welkom team on trust, and the Branch Manager role will feel that from week one.
Internal documentation, process notes and shared playbooks make it easier for the Branch Manager to step into the retail jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.
Equal Opportunity
Diverse teams build stronger workplaces. Applications are welcome from candidates of every background, language and community across Free State, and recruitment is fair, transparent and aligned with the EE Act.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Free State.
A Typical Day
Your day usually starts before the doors open, walking the floor, checking displays and making sure tills are float-ready. As customers arrive, you switch into service mode, moving between till points, fitting rooms and the stockroom, helping shoppers find what they need and keeping a quiet eye on shrinkage. By the afternoon, you might be receiving a delivery, training a new team member or planning the next promotion, and by close of business you’re cashing up, balancing reports and getting the store ready to do it all again tomorrow.
Notably, the Welkom office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.
Practically speaking, the rhythm rewards people who plan ahead but also pivot quickly when Free State operations throw up the unexpected.
Growing With Us
This role can grow with you. Strong performers in the retail jobs team in Welkom have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.
On top of that, internal mobility is encouraged. People who start in Welkom have moved into roles in other branches, specialist functions and project teams across Free State.
Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Welkom team member.
Your Role
- Prepare daily, weekly and monthly sales reports for the store manager
- Assist with receiving deliveries and verifying goods against invoices
- Support stock counts and assist with cycle-count investigations
- Keep the store, change rooms and stockroom clean and organised
- Greet customers and provide a friendly, helpful in-store experience
- Promote loyalty programmes and capture customer information lawfully
What You’ll Need
- Visual merchandising flair or formal training is an advantage
- A clear criminal record verified through approved screening providers
- Comfortable operating point-of-sale systems and handling cash
- Customer-first mindset with a friendly, approachable manner
- Basic computer literacy (MS Office, email)
Candidates who meet most of these criteria are welcome to be considered for the role.