Work-Force
An opportunity has arisen for a Banqueting Coordinator in Cape Town. Suitably qualified candidates from across Western Cape are invited to apply.
About This Position
The Banqueting Coordinator vacancy forms part of how the Cape Town branch keeps performing. It pairs day-to-day delivery with longer-running priorities that keep the hospitality jobs side of the business moving forward.
Crucially, the organisation keeps reporting lines clean and expectations realistic. Performance is measured against a small, agreed set of metrics, and there are no surprise yardsticks for the Banqueting Coordinator taking on this position.
Quality is everyone’s job. Whether the Banqueting Coordinator is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Western Cape is consistently high and consistently fair.
The Environment
Importantly, the environment is service-led and people-centred. Expect varied hours, a high tempo during peaks, and a team culture built on hospitality and pride in the guest experience.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Cape Town site adheres to the standards expected of a responsible South African employer.
Practically speaking, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.
Your Future Here
This role can grow with you. Strong performers in the hospitality jobs team in Cape Town have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.
Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.
Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Cape Town team member.
Diversity and Inclusion
Inclusion is a core part of how the team operates. This is an equal-opportunity employer, and candidates from all communities — including women, youth and persons living with disabilities — are encouraged to apply for this role in Cape Town.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Cape Town.
Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Western Cape.
Core Functions
- Manage stock, breakages and consumables for your section
- Operate point-of-sale systems and reconcile end-of-shift takings
- Train casual staff on service standards and SOPs
- Prepare and present food in line with kitchen recipes and standards
- Maintain the required uniform and presentation standards during all shifts
- Drive guest satisfaction scores and online review ratings
- Set up rooms, function venues and outlets ahead of guest arrivals
- Support events, banquets and conference operations
Essential Criteria
- 1-3 years’ experience in a similar hospitality environment
- Ability to remain calm and gracious under pressure
- Relevant hospitality qualification or culinary diploma (advantageous)
- Clear criminal record and contactable references
- Strong customer service orientation and warm guest interaction
- Ability to work shifts, weekends and public holidays
If your CV speaks to the points above, this role is worth a closer look.