Work-Force
Overview: As the Audit Delivery Center Manager, you will oversee the effective delivery of audit services by managing your team and the day-to-day operations of the center. Your role will be pivotal in ensuring high standards of quality, efficient workflows, and successful client engagements.
Key Responsibilities:
- Team Management & Optimization:
- Workflow & Utilization: Optimize team workflow and utilization to ensure high-quality delivery of audit packages within appropriate time frames.
- Performance Management: Achieve team KPIs, identify performance gaps, and support the team in addressing these through talent standards.
- Support & Review: Advise and monitor team members in the completion of audit tasks, undertaking detailed reviews of their work.
- Client & Stakeholder Relations:
- Client Interaction: Build and maintain relationships with Member firms, acting as the primary point of contact for engagement teams regarding audit work.
- Issue Resolution: Manage and resolve any issues raised by engagement teams, ensuring timely responses and partnership in resolving concerns.
- Operational Oversight:
- Day-to-Day Management: Proactively manage team attendance, address any issues, and handle annual leave bookings in line with local procedures.
- Performance Monitoring: Monitor staff performance, address early concerns, provide coaching, and escalate issues as required.
- Welfare & Support: Monitor staff welfare and support needs, addressing potential issues and seeking additional support if necessary.
- Promotional Activities:
- Marketing: Promote the delivery center through presentations and other marketing activities as needed.
Qualifications:
- Education: Qualified CA(SA).
- Experience:
- 2-3 years of post-article experience in Audit, with at least 1 year in a management role.
- Experience in an Audit Delivery Center is advantageous.
- Technical Skills:
- Expert knowledge of audit processes and procedures.
- Excellent reporting skills.
- Proficiency in MS Office Suite and other relevant technology.
- Strong oral and written communication skills, including the ability to present ideas, data, and results in a structured manner.
Behavioral Competencies:
- Organizing & Planning: High proficiency in organizing and planning tasks and projects.
- Analytical & Problem Solving: Excellent analytical skills and problem-solving abilities.
- Coaching & Skills Transfer: Strong ability to coach and transfer skills effectively.
- Interpersonal Skills: Excellent relationship-building skills across all levels.
- Client Focus: Solution-focused with a strong commitment to client delivery.
- Business Acumen: High level of business understanding and acumen.
- Attention to Detail: Exceptional attention to detail with a strong sense of ownership and accountability.
- Development Commitment: Demonstrated commitment to personal and professional development, as well as developing others.
Additional Information:
- Commitment to Quality: A drive to deliver high-quality outcomes and continuous improvement in service delivery.
This role is integral to the success of the audit delivery center, ensuring high standards and effective management of audit services. If you meet these qualifications and are passionate about leading a high-performing team, we encourage you to apply.