Administrative Clerk

A vacancy has been confirmed for a Administrative Clerk based in Queenstown, Eastern Cape. The successful candidate will join an established team within the administration jobs function.

What This Role Involves

This Administrative Clerk role has been briefed against a clear set of outcomes for Queenstown. The successful candidate will work alongside an established team and will be expected to contribute meaningfully to the administration jobs pipeline across Eastern Cape.

The role suits a candidate who values consistency and clear communication. The Queenstown operation runs on accurate work, steady relationships and a genuine respect for the people in the team.

Practically speaking, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Queenstown also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.

Internal documentation, process notes and shared playbooks make it easier for the Administrative Clerk to step into the administration jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.

Equal Opportunity

Notably, the organisation is committed to fair, merit-based recruitment and equal opportunity. Applications are assessed against the published role requirements in line with applicable employment law.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Notably, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Eastern Cape.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Queenstown.

Working in Queenstown

Working in Queenstown means a place near the Port of Ngqura logistics hub, with a steady flow of activity and a strong local economy. The team has built solid relationships across the Eastern Cape region, and the Queenstown office benefits from those long-standing connections.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Queenstown.

Candidates should review the listed location, schedule and travel requirements before applying for this role in Queenstown, Eastern Cape.

Many candidates already living within reach of Queenstown cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Eastern Cape economy.

Where You’ll Work

Equally, the environment is professional and structured. Expect a calm, well-organised office, a steady flow of support requests, and a strong culture of confidentiality.

Practically speaking, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in Eastern Cape.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Queenstown site adheres to the standards expected of a responsible South African employer.

Crucially, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Your Team

Practically speaking, the team you will be working with is fast-paced and energetic. Things move quickly across the Queenstown office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when Eastern Cape operations get busy.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Notably, the team structure and working relationships for this role in Queenstown will be explained during the hiring process.

What You’ll Be Doing

• Answer incoming calls and route enquiries to the correct department
• Capture data accurately into internal systems and registers
• Update intranet pages, notice boards and internal directories
• Track and report on departmental KPIs through standard templates
• Provide administrative support to projects and special initiatives
• File, scan and archive documents in line with retention policies

Who We’re Looking For

• Reliable, punctual and committed to high service standards
• 1-3 years’ experience in an administrative or front-office role
• Comfortable working with finance, HR and operational systems
• Contactable references may be requested during the hiring process
• Professional, courteous manner with strong customer-service orientation
• Excellent telephone and email etiquette
• Strong proficiency in MS Office (Word, Excel, Outlook, PowerPoint)

Crucially, candidates who meet most of these criteria are welcome to be considered for the role.