Office Manager

Whether you are an experienced Office Manager or stepping into the role for the first time, there is space for you in Douglas. The team hires on merit and across communities in Northern Cape.

Overview

This Office Manager role sits within the administration jobs function in Douglas. It offers a defined scope, clear measures of success, and the support of an experienced team across Northern Cape.

Day-to-day, the role balances focused delivery with the kind of collaboration that keeps things moving. The successful candidate is trusted to make sensible decisions inside the agreed scope, with line-management support whenever a sounding board is useful.

Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Douglas teams, and the new Office Manager will feel that from the first week.

Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the administration jobs group in Douglas.

What We Offer

Few roles let you see the impact of your work as quickly as this one. Every shift, project and decision in Douglas contributes to real outcomes for clients and colleagues across the administration jobs space in Northern Cape.

Career development may be available depending on the role, business needs and the hiring organisation’s policies.

The package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.

Equally, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.

The Environment

Importantly, the environment is professional and structured. Expect a calm, well-organised office, a steady flow of support requests, and a strong culture of confidentiality.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Douglas site adheres to the standards expected of a responsible South African employer.

Beyond that, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in Northern Cape.

Notably, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

About the Team

You will join a tight-knit, collaborative team that knows the administration jobs side of the business inside out. The Douglas group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Crucially, the team structure and working relationships for this role in Douglas will be explained during the hiring process.

Day in the Life

Your day starts at the front of the business, ready to greet visitors, answer the switchboard and make sure the leadership diaries are in order. Through the morning you balance calls, couriers, capturing data and supporting projects with neat, accurate work. After lunch, you might be preparing minutes from a board pack, helping HR onboard a new starter, or chasing a courier across town. By close of day, every desk you support knows you have it covered, and the office is set up for a calm, productive tomorrow.

Importantly, the rhythm rewards people who plan ahead but also pivot quickly when Northern Cape operations throw up the unexpected.

Notably, the Douglas office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Douglas.

Equal Opportunity

Inclusive recruitment is part of the organisation’s employment practices. Applicants are assessed on relevant qualifications, skills and experience for this role in Douglas.

Equally, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Northern Cape.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Equally, inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Douglas.

Daily Duties

• Update intranet pages, notice boards and internal directories
• Coordinate office supplies, courier bookings and facilities requests
• Track and report on departmental KPIs through standard templates
• Support HR with onboarding logistics for new starters
• Liaise with suppliers, contractors and service providers
• File, scan and archive documents in line with retention policies
• Maintain a tidy, professional reception and meeting-room environment
• Capture data accurately into internal systems and registers

Who We’re Looking For

• Reliable, punctual and committed to high service standards
• Good written and verbal communication skills appropriate to the role
• High attention to detail and accuracy in data capture
• Experience supporting senior managers is an advantage
• Professional, courteous manner with strong customer-service orientation

Potential is considered alongside experience, so candidates who tick most of these boxes should still be considered.