Admin Clerk

The Admin Clerk is responsible for data capturing, overseeing workflow processes, maintaining schedules, and tracking and updating project status within the operation. This role requires excellent communication skills, strong time management, and a keen attention to detail.

Duties and Responsibilities

• Data Capturing: Accurately and efficiently capture data as required by management and the team.
• Meeting Coordination: Coordinate and minute meetings to ensure effective communication and documentation.
• Stock Management: Capture stock requisitions and job cards, ensuring all records are maintained accurately.
• Workflow Monitoring: Ensure workflow processes are completed timely by following up with relevant stakeholders as necessary.
• Project Tracking: Maintain and update the tracker for all projects within the business to monitor progress.
• Invoice Management: Raise intercompany and third-party invoices as required.
• Customer Statements: Print and distribute customer statements in a timely manner.
• Customer Support: Assist with customer queries and ensure they are resolved efficiently.
• Documentation Support: Assist management with queries that require extracting source documentation.
• General Administration: Perform general admin duties and any ad-hoc tasks as required by management.

Performance Tracking

• Track personal performance and take responsibility for setting up performance review meetings with the Commercial Manager.

Compliance, Risk, and Quality

• Produce high-quality, neat, logical, succinct documents that are easy to follow and understand.
• Ensure all documents are chronologically saved/backed up in compliance with relevant laws and regulations.

Minimum Requirements

• Experience: At least 1 year of administration experience.
• Print Experience: 1 year of experience in a print environment is preferred.
• Software Proficiency: Experience working with Microsoft Office Suite; Pastel Evolution or similar accounting software is advantageous.

Skills and Competencies

• Accountability: Take ownership of tasks and responsibilities.
• Initiative: Demonstrate proactive problem-solving skills.
• People Management: Ability to build and maintain relationships effectively.
• Problem Solving: Strong analytical skills to address issues as they arise.
• Results Driven: Focus on achieving outcomes efficiently.
• Time Management: Excellent organizational skills to prioritize work in a fast-paced environment.