Work-Force
This is a current vacancy. We believe great workplaces are built on great people. We are looking for a Switchboard Operator in Welkom, and we encourage applicants from across Free State to consider this opportunity.
About This Position
The organisation is investing in its Welkom operation, and this Switchboard Operator position reflects that commitment. The successful candidate will work across the administration jobs function and contribute to the wider Free State business.
Communication runs both ways. Managers across the administration jobs team in Free State make time for one-to-ones, and people are expected to speak up early when something needs attention.
Internal documentation, process notes and shared playbooks make it easier for the Switchboard Operator to step into the administration jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.
Career Growth
Practically speaking, this role can grow with you. Strong performers in the administration jobs team in Welkom have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.
Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Welkom team member.
Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.
Diversity and Inclusion
On top of that, the organisation is committed to fair, merit-based recruitment and equal opportunity. Applications are assessed against the published role requirements in line with applicable employment law.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Welkom.
Meet the Team
Practically speaking, the team you will be working with is fast-paced and energetic. Things move quickly across the Welkom office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when Free State operations get busy.
Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
Key Outputs
- Track and report on departmental KPIs through standard templates
- Prepare meeting packs, agendas and minutes for internal forums
- Maintain a tidy, professional reception and meeting-room environment
- File, scan and archive documents in line with retention policies
- Coordinate office supplies, courier bookings and facilities requests
- Capture data accurately into internal systems and registers
- Provide administrative support to projects and special initiatives
Who We’re Looking For
- High attention to detail and accuracy in data capture
- Good written and verbal communication skills appropriate to the role
- 1-3 years’ experience in an administrative or front-office role
- Reliable, punctual and committed to high service standards
- Experience supporting senior managers is an advantage
- Ability to work independently and manage competing deadlines
- Comfortable working with finance, HR and operational systems
Potential is considered alongside experience, so candidates who tick most of these boxes should still be considered.