Work-Force
The organisation is recruiting a Loss Prevention Officer for its Johannesburg operation. The role forms part of a wider retail jobs portfolio across Gauteng.
About the Opportunity
Beyond that, the organisation is investing in its Johannesburg operation, and this Loss Prevention Officer position reflects that commitment. The successful candidate will work across the retail jobs function and contribute to the wider Gauteng business.
Importantly, the role suits a candidate who values consistency and clear communication. The Johannesburg operation runs on accurate work, steady relationships and a genuine respect for the people in the team.
Quality is everyone’s job. Whether the Loss Prevention Officer is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Gauteng is consistently high and consistently fair.
Equally, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Johannesburg also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.
Why Join Us
Few roles let you see the impact of your work as quickly as this one. Every shift, project and decision in Johannesburg contributes to real outcomes for clients and colleagues across the retail jobs space in Gauteng.
Career development may be available depending on the role, business needs and the hiring organisation’s policies.
Equally, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.
Equally, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.
Your Workplace
On top of that, the work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.
Practically speaking, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in Gauteng.
Importantly, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Johannesburg site adheres to the standards expected of a responsible South African employer.
Career Growth
This role can grow with you. Strong performers in the retail jobs team in Johannesburg have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.
Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.
Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Johannesburg team member.
Internal mobility is encouraged. People who start in Johannesburg have moved into roles in other branches, specialist functions and project teams across Gauteng.
Working in Johannesburg
Working in Johannesburg means a place in the heart of the Rosebank business precinct, with a steady flow of activity and a strong local economy. The team has built solid relationships across the Gauteng region, and the Johannesburg office benefits from those long-standing connections.
Many candidates already living within reach of Johannesburg cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Gauteng economy.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Johannesburg.
Candidates should review the listed location, schedule and travel requirements before applying for this role in Johannesburg, Gauteng.
Core Functions
- Operate point-of-sale systems and process payments accurately
- Respond to customer queries, complaints and product returns
- Ensure compliance with health, safety and consumer protection regulations
- Prepare daily, weekly and monthly sales reports for the store manager
- Promote loyalty programmes and capture customer information lawfully
- Greet customers and provide a friendly, helpful in-store experience
- Support stock counts and assist with cycle-count investigations
Candidate Profile
- Clear verbal communication skills appropriate to the role; additional languages are an advantage
- Willingness to work public holidays and end-of-month peaks
- Comfortable operating point-of-sale systems and handling cash
- Basic computer literacy (MS Office, email)
- Experience with stock counting and basic inventory principles
- Visual merchandising flair or formal training is an advantage
- Ability to work as part of a team in a fast-paced retail environment
Importantly, candidates who meet most of these criteria are welcome to be considered for the role.