Loss Prevention Officer

Work-Force

This is a current vacancy. Role: Loss Prevention Officer. Location: Secunda, Mpumalanga. The team is hiring and seeks a candidate who can step in and deliver from week one.

What This Role Involves

The Loss Prevention Officer vacancy forms part of how the Secunda branch keeps performing. It pairs day-to-day delivery with longer-running priorities that keep the retail jobs side of the business moving forward.

Practically speaking, the successful applicant is given the room to plan, deliver and review their work without unnecessary noise. The organisation has built its Secunda team on trust, and the Loss Prevention Officer role will feel that from week one.

Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the retail jobs group in Secunda.

Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Secunda teams, and the new Loss Prevention Officer will feel that from the first week.

Beyond that, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Secunda also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.

About Secunda

Working in Secunda means a place on the Nelspruit gateway to Mozambique, with a steady flow of activity and a strong local economy. The team has built solid relationships across the Mpumalanga region, and the Secunda office benefits from those long-standing connections.

Many candidates already living within reach of Secunda cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Mpumalanga economy.

Candidates should review the listed location, schedule and travel requirements before applying for this role in Secunda, Mpumalanga.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Secunda.

Diversity and Inclusion

On top of that, the organisation is committed to fair, merit-based recruitment and equal opportunity. Applications are assessed against the published role requirements in line with applicable employment law.

Importantly, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Mpumalanga.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Secunda.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

What Your Day Looks Like

Your day usually starts before the doors open, walking the floor, checking displays and making sure tills are float-ready. As customers arrive, you switch into service mode, moving between till points, fitting rooms and the stockroom, helping shoppers find what they need and keeping a quiet eye on shrinkage. By the afternoon, you might be receiving a delivery, training a new team member or planning the next promotion, and by close of business you’re cashing up, balancing reports and getting the store ready to do it all again tomorrow.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Secunda.

Beyond that, the Secunda office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

In addition, the rhythm rewards people who plan ahead but also pivot quickly when Mpumalanga operations throw up the unexpected.

The Environment

Equally, the work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.

In addition, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Equally, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in Mpumalanga.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Secunda site adheres to the standards expected of a responsible South African employer.

Your Team

You will join a tight-knit, collaborative team that knows the retail jobs side of the business inside out. The Secunda group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Notably, the team structure and working relationships for this role in Secunda will be explained during the hiring process.

Why This Role

Crucially, you will join a team that values respectful collaboration, honest feedback and shared wins. The Secunda colleagues take pride in supporting one another and in doing the retail jobs side of the business properly, day in and day out.

On top of that, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.

Career development may be available depending on the role, business needs and the hiring organisation’s policies.

In addition, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.

Your Future Here

Beyond that, this role can grow with you. Strong performers in the retail jobs team in Secunda have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Secunda team member.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Internal mobility is encouraged. People who start in Secunda have moved into roles in other branches, specialist functions and project teams across Mpumalanga.

Core Functions

  • Replenish stock and rotate displays in line with promotional cycles
  • Monitor shrinkage indicators and flag suspicious activity
  • Prepare daily, weekly and monthly sales reports for the store manager
  • Greet customers and provide a friendly, helpful in-store experience
  • Train new team members on store procedures and product knowledge

Essential Criteria

  • Basic computer literacy (MS Office, email)
  • Matric / National Senior Certificate (Grade 12)
  • Customer-first mindset with a friendly, approachable manner
  • Any checks required by law or the specific duties will be explained during the hiring process
  • Clear verbal communication skills appropriate to the role; additional languages are an advantage
  • Able to perform the essential standing and customer-service duties, with reasonable accommodation where applicable
  • Ability to work as part of a team in a fast-paced retail environment

Practically speaking, candidates who meet most of these criteria are welcome to be considered for the role.

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