Filing Clerk

A Filing Clerk position is being filled in Westville. Suitable candidates from across KwaZulu-Natal are invited to submit their applications for review.

About This Position

The Filing Clerk vacancy forms part of how the Westville branch keeps performing. It pairs day-to-day delivery with longer-running priorities that keep the administration jobs side of the business moving forward.

In addition, the organisation keeps reporting lines clean and expectations realistic. Performance is measured against a small, agreed set of metrics, and there are no surprise yardsticks for the Filing Clerk taking on this position.

Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Westville teams, and the new Filing Clerk will feel that from the first week.

Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the administration jobs group in Westville.

Internal documentation, process notes and shared playbooks make it easier for the Filing Clerk to step into the administration jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.

About the Team

You will join a tight-knit, collaborative team that knows the administration jobs side of the business inside out. The Westville group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

On top of that, the team mix in Westville reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Based in Westville

Crucially, the role is based in Westville, close to the Durban Harbour logistics hub. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Westville and the broader KwaZulu-Natal region.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Westville, KwaZulu-Natal.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Westville.

Many candidates already living within reach of Westville cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local KwaZulu-Natal economy.

Why This Role

In addition, you will join a team that values respectful collaboration, honest feedback and shared wins. The Westville colleagues take pride in supporting one another and in doing the administration jobs side of the business properly, day in and day out.

Practically speaking, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Westville keep progressing.

Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in KwaZulu-Natal.

Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Westville teams.

Our Commitment to Transformation

Crucially, the organisation is committed to transformation and equal opportunity. Hiring is on merit, and applications are actively encouraged from women, youth, people with disabilities and other historically disadvantaged groups in line with the Employment Equity plan and B-BBEE objectives.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across KwaZulu-Natal.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Westville.

Day in the Life

Your day starts at the front of the business, ready to greet visitors, answer the switchboard and make sure the leadership diaries are in order. Through the morning you balance calls, couriers, capturing data and supporting projects with neat, accurate work. After lunch, you might be preparing minutes from a board pack, helping HR onboard a new starter, or chasing a courier across town. By close of day, every desk you support knows you have it covered, and the office is set up for a calm, productive tomorrow.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Westville.

Practically speaking, the rhythm rewards people who plan ahead but also pivot quickly when KwaZulu-Natal operations throw up the unexpected.

Equally, the Westville office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

Where You’ll Work

Notably, the environment is professional and structured. Expect a calm, well-organised office, a steady flow of support requests, and a strong culture of confidentiality.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Westville site adheres to the standards expected of a responsible South African employer.

Beyond that, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Beyond that, a respectful, professional environment is the standard in KwaZulu-Natal. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

Core Functions

• Capture data accurately into internal systems and registers
• Process invoices, requisitions and expense claims for approval
• Answer incoming calls and route enquiries to the correct department
• Maintain visitor registers and ensure compliance with access protocols
• Track and report on departmental KPIs through standard templates
• Support HR with onboarding logistics for new starters
• Coordinate office supplies, courier bookings and facilities requests
• Handle confidential information with discretion and in line with POPIA

Essential Criteria

• Comfortable working with finance, HR and operational systems
• 1-3 years’ experience in an administrative or front-office role
• Professional, courteous manner with strong customer-service orientation
• Clear criminal record and contactable references
• Strong organisational skills and the ability to multitask

Beyond that, if most of these boxes are ticked, you are encouraged to put your name forward.