Communications Officer

Work-Force

A Communications Officer is needed in Mossel Bay. The role focuses on consistent delivery, accurate work and clear communication across the Western Cape operation.

The Role

This Communications Officer role has been briefed against a clear set of outcomes for Mossel Bay. The successful candidate will work alongside an established team and will be expected to contribute meaningfully to the marketing jobs pipeline across Western Cape.

Day-to-day, the role balances focused delivery with the kind of collaboration that keeps things moving. The successful candidate is trusted to make sensible decisions inside the agreed scope, with line-management support whenever a sounding board is useful.

Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Mossel Bay teams, and the new Communications Officer will feel that from the first week.

Meet the Team

The team you will be working with is fast-paced and energetic. Things move quickly across the Mossel Bay office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when Western Cape operations get busy.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Day in the Life

You usually start by scanning campaign dashboards over coffee, checking performance against targets and flagging anything that needs attention. Mornings are often given to creative work — briefing designers, refining copy, planning the next content drop — while afternoons mix stakeholder meetings, agency calls and a steady stream of approvals. In between, you’re watching what competitors are doing, listening to what customers are saying online, and shaping the next set of experiments to push the brand forward.

Importantly, the Mossel Bay office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Mossel Bay.

Your Role

  • Manage paid media budgets across Google, Meta and LinkedIn
  • Conduct market research and competitor analysis to inform positioning
  • Maintain the editorial and content calendar across owned channels
  • Manage email marketing journeys, segmentation and lifecycle automation
  • Track campaign performance against KPIs and produce monthly reports
  • Manage brand assets, tone of voice and corporate identity guidelines
  • Brief and manage external creative, media and PR agencies
  • Test, learn and iterate on creative, channels and audience targeting

Minimum Requirements

  • Bachelor’s degree or diploma in Marketing, Communications or related field
  • Proven experience managing paid media campaigns
  • Awareness of POPIA and consumer protection requirements
  • Ability to work cross-functionally with sales, design and product teams
  • Solid understanding of SEO and content marketing principles

Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.

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