Work-Force
Step into a Sales Consultant role in Richards Bay and make your mark across KwaZulu-Natal. The team is hiring now and wants to hear from sharp, committed candidates.
Overview
This Sales Consultant role sits within the retail jobs function in Richards Bay. It offers a defined scope, clear measures of success, and the support of an experienced team across KwaZulu-Natal.
Communication runs both ways. Managers across the retail jobs team in KwaZulu-Natal make time for one-to-ones, and people are expected to speak up early when something needs attention.
Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the retail jobs group in Richards Bay.
Based in Richards Bay
The role is based in Richards Bay, within the Pietermaritzburg administrative centre. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Richards Bay and the broader KwaZulu-Natal region.
If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Richards Bay, KwaZulu-Natal.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Richards Bay.
Day in the Life
Your day usually starts before the doors open, walking the floor, checking displays and making sure tills are float-ready. As customers arrive, you switch into service mode, moving between till points, fitting rooms and the stockroom, helping shoppers find what they need and keeping a quiet eye on shrinkage. By the afternoon, you might be receiving a delivery, training a new team member or planning the next promotion, and by close of business you’re cashing up, balancing reports and getting the store ready to do it all again tomorrow.
Crucially, the Richards Bay office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.
In addition, the rhythm rewards people who plan ahead but also pivot quickly when KwaZulu-Natal operations throw up the unexpected.
Daily Duties
- Replenish stock and rotate displays in line with promotional cycles
- Conduct daily cash-ups and reconcile takings against the POS report
- Keep the store, change rooms and stockroom clean and organised
- Promote loyalty programmes and capture customer information lawfully
- Maintain visual merchandising standards on the sales floor
- Operate point-of-sale systems and process payments accurately
- Greet customers and provide a friendly, helpful in-store experience
Who We’re Looking For
- Minimum of 1-2 years’ experience in a customer-facing retail role
- Comfortable operating point-of-sale systems and handling cash
- Honest, dependable and security-aware in line with shrinkage controls
- Awareness of consumer protection and B-BBEE principles
- Customer-first mindset with a friendly, approachable manner
- Ability to work as part of a team in a fast-paced retail environment
Potential is considered alongside experience, so candidates who tick most of these boxes should still be considered.