MANAGER: APPLICATIONS, INTEGRATION AND BUSINESS INTELLIGENCE

Services Seta

DUTIES

        Aligned and upgraded applications

  • Lead the Services Seta application development inline with the SSIIMS ICT Strategy
  • Evaluate trends and future developments and make recommendations to management
  • Implement IT systems policy within the framework of governance standards and procedures
  • Evaluate user and SSETA’s requirements within applications and systems functionalities and ensure that applications meet user requirements
  • Interpret SSETA’s functional requirements in terms of what is happening with applications
  • Liaise with all relevant application support organisations / vendors to ensure that the applications are efficiently managed
  • Oversee the improvement of system’s technical support in the organisation
  • Ensure changes to the application as and when business requirements change
  • Stay abreast with changes in applications development standards
  • Research relevant technology and update current applications utilisation
  • Ensure that new module’s functioning are understood before embarking on upgrading exercises
  • Provide information to management / users with regard to upgrades
  • Facilitate the upgrading of existing IT Systems and deliver on service level agreements
  • Ensure the greatest level of integration between all the different systems within Services SETA
  • Optimize the operation and maintenance of existing IT systems and applications to improve cost efficiency and value for money of IT for Services SETA
  • Ensure programming is correct to change field in application as per requirements
  • Act as intermediary between core technology and business requirements
  • Solve cross functional requests by involving all relevant users / managers
  • Evaluate interrelationships and integration between applications to ensure that changes in one part will not cause unwanted results in another part
  • Provide specifications of business requirements to developer for coding purposes
  • Ensure data integrity and resolution of integrity issues as per POPIA guidelines
  • Conduct and provide quality assurance on all applicationsTest applications on behalf of SSETA
  • Ensure that business requirements are understood and utilised within the required changes as well as any debugging activities
  • Facilitating the solving of applications related problems for Services SETA
  • Liaise with vendors to ensure that vendor related problems are solved
  • Ensure security, continuity and implement proper governance standards and procedures
  • In consultation with the Specialist IT Security, ensure relevant security and back-ups are performed as required
  • Ensure that Services SETA comply with all software licensing requirements
  • Ensure that segregation of duties are intact after changes made to applications
  • Create/amend flow charts and develop programming logic required
  • Support the training of users for any changes made on applications
  • Ensure that there is ongoing user access management for all application systems
  • Ensure that all systems logs are reviewed regularly and a proper system audit trails are implemented
  • Assist in resolving audit queries from both internal and external auditors

Achievement of work plans

  • Execute work plans and drive the evidence collection in real time
  • Produce reports against the implementation of work plans
  • Respond to audit findings with complete evidence, on time
  •  Implement documented data management practices
  • Comply to policies and procedures in the unit
  • Record, file and ensure the availability information
Requirements
  • National Senior Certificate, at a minimum NQF 4
  • B. Com Informatics or B.Sc. Computer Science or Information Technology, at a minimum NQF 7
  • Proven knowledge of Applications Development and database management in most technology stack or framework like Java, C#, HTML, ASP.NET Framework, Python, Azure Native App Services, MS SQL
  • At least 5 years’ experience in Business systems or applications, of which 3 years should have been at a management role
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