Warehouse Assistant

A Warehouse Assistant is needed in Mthatha. The role focuses on consistent delivery, accurate work and clear communication across the Eastern Cape operation.

About This Position

The Warehouse Assistant vacancy forms part of how the Mthatha branch keeps performing. It pairs day-to-day delivery with longer-running priorities that keep the logistics jobs side of the business moving forward.

Communication runs both ways. Managers across the logistics jobs team in Eastern Cape make time for one-to-ones, and people are expected to speak up early when something needs attention.

Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Mthatha teams, and the new Warehouse Assistant will feel that from the first week.

Quality is everyone’s job. Whether the Warehouse Assistant is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Eastern Cape is consistently high and consistently fair.

Internal documentation, process notes and shared playbooks make it easier for the Warehouse Assistant to step into the logistics jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.

A Typical Day

Your day kicks off in the yard or at the dock, checking schedules, briefing your team and lining up the day’s priorities. You move between receiving, picking, dispatch and the WMS, keeping a close eye on accuracy and time slots. There are constant conversations — with drivers, controllers, customers and the warehouse floor — and the better you communicate, the smoother things run. By the end of the shift, the racks are tidy, the trucks are out, and the next inbound load is already on its way.

Importantly, the rhythm rewards people who plan ahead but also pivot quickly when Eastern Cape operations throw up the unexpected.

Crucially, the Mthatha office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Mthatha.

Why This Role

You will join a team that values respectful collaboration, honest feedback and shared wins. The Mthatha colleagues take pride in supporting one another and in doing the logistics jobs side of the business properly, day in and day out.

Career development may be available depending on the role, business needs and the hiring organisation’s policies.

Importantly, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.

Crucially, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.

Diversity and Inclusion

Notably, the organisation is committed to fair, merit-based recruitment and equal opportunity. Applications are assessed against the published role requirements in line with applicable employment law.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Mthatha.

Notably, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Eastern Cape.

About Mthatha

Mthatha continues to grow as an employment hub in Eastern Cape, with within the Coega Industrial Development Zone. This role gives you a foothold in one of its busier business communities, with access to the local services, suppliers and partners that keep the work moving.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Mthatha.

Many candidates already living within reach of Mthatha cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Eastern Cape economy.

Candidates should review the listed location, schedule and travel requirements before applying for this role in Mthatha, Eastern Cape.

Your Workplace

Equally, the environment is operationally driven and physical at times, with shift-based work, strict safety standards and a strong focus on accuracy and on-time delivery.

Equally, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in Eastern Cape.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Mthatha site adheres to the standards expected of a responsible South African employer.

Beyond that, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Career Growth

This role can grow with you. Strong performers in the logistics jobs team in Mthatha have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.

Importantly, internal mobility is encouraged. People who start in Mthatha have moved into roles in other branches, specialist functions and project teams across Eastern Cape.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Mthatha team member.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

About the Team

In addition, you will join a tight-knit, collaborative team that knows the logistics jobs side of the business inside out. The Mthatha group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Importantly, the team structure and working relationships for this role in Mthatha will be explained during the hiring process.

What You’ll Be Doing

• Liaise with transporters, drivers and customers on dispatch schedules
• Ensure full compliance with road traffic, OHS Act and customs requirements
• Receive, verify and put away incoming stock against delivery notes
• Pick, pack and dispatch orders accurately within agreed cut-offs
• Support cycle-count and full inventory takes with the finance team
• Investigate stock losses and contribute to shrinkage reduction plans
• Process returns, claims and damaged stock through the agreed workflow
• Plan delivery routes to maximise vehicle utilisation and on-time delivery

Minimum Requirements

• Willingness to work in a fast-paced, target-driven environment
• Able to perform the essential manual-handling duties safely, with reasonable accommodation where applicable
• Matric / National Senior Certificate (Grade 12)
• Strong numeracy and accuracy on stock counts and pick lists
• Good communication skills with drivers, suppliers and customers

If most of these boxes are ticked, you are encouraged to put your name forward.