Store Manager

A vacancy has been confirmed for a Store Manager based in Umhlanga, KwaZulu-Natal. The successful candidate will join an established team within the retail jobs function.

What This Role Involves

This Store Manager role has been briefed against a clear set of outcomes for Umhlanga. The successful candidate will work alongside an established team and will be expected to contribute meaningfully to the retail jobs pipeline across KwaZulu-Natal.

The successful applicant is given the room to plan, deliver and review their work without unnecessary noise. The organisation has built its Umhlanga team on trust, and the Store Manager role will feel that from week one.

Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the retail jobs group in Umhlanga.

Equally, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Umhlanga also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.

Where You’ll Work

Equally, the work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.

Importantly, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in KwaZulu-Natal.

Notably, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Umhlanga site adheres to the standards expected of a responsible South African employer.

Diversity and Inclusion

In addition, the organisation supports a respectful workplace. Applications are welcome from suitably qualified candidates across KwaZulu-Natal, and recruitment is intended to be fair and transparent.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Umhlanga.

Importantly, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for KwaZulu-Natal.

What We Offer

You will join a team that values respectful collaboration, honest feedback and shared wins. The Umhlanga colleagues take pride in supporting one another and in doing the retail jobs side of the business properly, day in and day out.

On top of that, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.

On top of that, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.

Career development may be available depending on the role, business needs and the hiring organisation’s policies.

Based in Umhlanga

Umhlanga continues to grow as an employment hub in KwaZulu-Natal, with on the Umhlanga Ridge business corridor. This role gives you a foothold in one of its busier business communities, with access to the local services, suppliers and partners that keep the work moving.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Umhlanga.

Candidates should review the listed location, schedule and travel requirements before applying for this role in Umhlanga, KwaZulu-Natal.

Many candidates already living within reach of Umhlanga cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local KwaZulu-Natal economy.

Meet the Team

Beyond that, the team you will be working with is fast-paced and energetic. Things move quickly across the Umhlanga office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when KwaZulu-Natal operations get busy.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Practically speaking, the team structure and working relationships for this role in Umhlanga will be explained during the hiring process.

Core Functions

• Prepare daily, weekly and monthly sales reports for the store manager
• Up-sell and cross-sell products in line with branch sales targets
• Greet customers and provide a friendly, helpful in-store experience
• Keep the store, change rooms and stockroom clean and organised
• Conduct daily cash-ups and reconcile takings against the POS report
• Maintain visual merchandising standards on the sales floor
• Monitor shrinkage indicators and flag suspicious activity
• Operate point-of-sale systems and process payments accurately

Who We’re Looking For

• Experience with stock counting and basic inventory principles
• Ability to work as part of a team in a fast-paced retail environment
• Basic computer literacy (MS Office, email)
• Honest, dependable and security-aware in line with shrinkage controls
• Awareness of consumer protection and B-BBEE principles
• Comfortable operating point-of-sale systems and handling cash
• Numerate and accurate, with attention to detail on cash-ups

If most of these boxes are ticked, you are encouraged to put your name forward.