Stock Controller

Whether you are a seasoned Stock Controller or stepping into the role for the first time, there is space for you in Knysna. The team hires on merit and across communities in Western Cape.

The Role

This Stock Controller role has been briefed against a clear set of outcomes for Knysna. The successful candidate will work alongside an established team and will be expected to contribute meaningfully to the retail jobs pipeline across Western Cape.

Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Knysna team.

Internal documentation, process notes and shared playbooks make it easier for the Stock Controller to step into the retail jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.

Stakeholders for this position include line managers, peers across the retail jobs team and trusted external partners. Building those relationships early makes the next twelve months in Knysna much easier.

The role has been written to be sustainable, not just busy. Strong output is expected, and managers in Knysna also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.

About Knysna

Knysna continues to grow as an employment hub in Western Cape, with on the N2 corridor toward the Cape Winelands. This role gives you a foothold in one of its busier business communities, with access to the local services, suppliers and partners that keep the work moving.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Knysna, Western Cape.

Many candidates already living within reach of Knysna cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Western Cape economy.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Knysna.

Our Commitment to Transformation

Crucially, the organisation is committed to transformation and equal opportunity. Hiring is on merit, and applications are actively encouraged from women, youth, people with disabilities and other historically disadvantaged groups in line with the Employment Equity plan and B-BBEE objectives.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Western Cape.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Knysna.

Growing With Us

On top of that, this role can grow with you. Strong performers in the retail jobs team in Knysna have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Crucially, internal mobility is encouraged. People who start in Knysna have moved into roles in other branches, specialist functions and project teams across Western Cape.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Knysna team member.

Why This Role

You will join a team that values respectful collaboration, honest feedback and shared wins. The Knysna colleagues take pride in supporting one another and in doing the retail jobs side of the business properly, day in and day out.

Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in Western Cape.

Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Knysna teams.

Beyond that, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Knysna keep progressing.

About the Team

Crucially, you will join a tight-knit, collaborative team that knows the retail jobs side of the business inside out. The Knysna group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Practically speaking, the team mix in Knysna reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Common Questions

Is this position open to recent graduates?

Yes. Provided the minimum requirements listed above are met, graduates are warmly encouraged to put their names forward.

Is this position open to candidates from other provinces?

Equally, yes, although preference is generally given to candidates already based in or near the listed city.

Is training provided for this position?

Equally, yes. New joiners receive structured onboarding, and ongoing coaching and skills development are built into how the team operates.

Where You’ll Work

On top of that, the work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Knysna site adheres to the standards expected of a responsible South African employer.

A respectful, professional environment is the standard in Western Cape. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

Crucially, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Daily Duties

• Promote loyalty programmes and capture customer information lawfully
• Train new team members on store procedures and product knowledge
• Greet customers and provide a friendly, helpful in-store experience
• Monitor shrinkage indicators and flag suspicious activity
• Assist with receiving deliveries and verifying goods against invoices
• Replenish stock and rotate displays in line with promotional cycles
• Support stock counts and assist with cycle-count investigations

Candidate Profile

• Visual merchandising flair or formal training is an advantage
• Basic computer literacy (MS Office, email)
• Minimum of 1-2 years’ experience in a customer-facing retail role
• Matric / National Senior Certificate (Grade 12)
• A clear criminal record verified through approved screening providers
• Awareness of consumer protection and B-BBEE principles

Potential is considered alongside experience, so candidates who tick most of these boxes should still be considered.