Shift Supervisor

Work-Force

An opportunity has arisen for a Shift Supervisor in Colesberg. Suitably qualified candidates from across Northern Cape are invited to apply.

About the Opportunity

The Shift Supervisor vacancy forms part of how the Colesberg branch keeps performing. It pairs day-to-day delivery with longer-running priorities that keep the retail jobs side of the business moving forward.

Practically speaking, the organisation keeps reporting lines clean and expectations realistic. Performance is measured against a small, agreed set of metrics, and there are no surprise yardsticks for the Shift Supervisor taking on this position.

Quality is everyone’s job. Whether the Shift Supervisor is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Northern Cape is consistently high and consistently fair.

Equally, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Colesberg also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.

What We Offer

You will join a team that values respectful collaboration, honest feedback and shared wins. The Colesberg colleagues take pride in supporting one another and in doing the retail jobs side of the business properly, day in and day out.

Notably, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.

Career development may be available depending on the role, business needs and the hiring organisation’s policies.

Beyond that, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.

About the Team

Practically speaking, the team you will be working with is fast-paced and energetic. Things move quickly across the Colesberg office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when Northern Cape operations get busy.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Crucially, the team structure and working relationships for this role in Colesberg will be explained during the hiring process.

Growing With Us

This role can grow with you. Strong performers in the retail jobs team in Colesberg have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Internal mobility is encouraged. People who start in Colesberg have moved into roles in other branches, specialist functions and project teams across Northern Cape.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Colesberg team member.

The Environment

In addition, the work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.

Notably, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Colesberg site adheres to the standards expected of a responsible South African employer.

Beyond that, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in Northern Cape.

Daily Duties

  • Prepare daily, weekly and monthly sales reports for the store manager
  • Promote loyalty programmes and capture customer information lawfully
  • Conduct daily cash-ups and reconcile takings against the POS report
  • Support stock counts and assist with cycle-count investigations
  • Greet customers and provide a friendly, helpful in-store experience
  • Keep the store, change rooms and stockroom clean and organised
  • Monitor shrinkage indicators and flag suspicious activity
  • Ensure compliance with health, safety and consumer protection regulations

Who We’re Looking For

  • Matric / National Senior Certificate (Grade 12)
  • Experience with stock counting and basic inventory principles
  • Clear verbal communication skills appropriate to the role; additional languages are an advantage
  • Customer-first mindset with a friendly, approachable manner
  • Basic computer literacy (MS Office, email)

Potential is considered alongside experience, so candidates who tick most of these boxes should still be considered.

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