Work-Force
A Shift Supervisor is needed in Hermanus. The role focuses on consistent delivery, accurate work and clear communication across the Western Cape operation.
About This Position
An experienced Shift Supervisor is needed to support operations in Hermanus. The role forms part of how the business keeps its retail jobs portfolio strong in Western Cape.
Day-to-day, the role balances focused delivery with the kind of collaboration that keeps things moving. The successful candidate is trusted to make sensible decisions inside the agreed scope, with line-management support whenever a sounding board is useful.
Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Hermanus teams, and the new Shift Supervisor will feel that from the first week.
Why Join Us
The company invests in the people who join it. From structured onboarding to ongoing skills development, you will find clear paths to grow your career in retail jobs from your base in Hermanus. Many colleagues across Western Cape have moved into senior roles after starting in positions just like this one.
Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Hermanus teams.
Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in Western Cape.
About Hermanus
Equally, the role is based in Hermanus, on the N2 corridor toward the Cape Winelands. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Hermanus and the broader Western Cape region.
Many candidates already living within reach of Hermanus cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Western Cape economy.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Hermanus.
Daily Duties
- Assist with receiving deliveries and verifying goods against invoices
- Monitor shrinkage indicators and flag suspicious activity
- Respond to customer queries, complaints and product returns
- Train new team members on store procedures and product knowledge
- Operate point-of-sale systems and process payments accurately
- Up-sell and cross-sell products in line with branch sales targets
Essential Criteria
- Ability to stand for long periods and work shifts including weekends
- Visual merchandising flair or formal training is an advantage
- Minimum of 1-2 years’ experience in a customer-facing retail role
- Comfortable operating point-of-sale systems and handling cash
- Basic computer literacy (MS Office, email)
- Experience with stock counting and basic inventory principles
- Numerate and accurate, with attention to detail on cash-ups
Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.