Secretary

Whether you are a seasoned Secretary or stepping into the role for the first time, there is space for you in Mmabatho. The team hires on merit and across communities in North West.

Overview

The organisation is investing in its Mmabatho operation, and this Secretary position reflects that commitment. The successful candidate will work across the administration jobs function and contribute to the wider North West business.

Day-to-day, the role balances focused delivery with the kind of collaboration that keeps things moving. The successful candidate is trusted to make sensible decisions inside the agreed scope, with line-management support whenever a sounding board is useful.

Stakeholders for this position include line managers, peers across the administration jobs team and trusted external partners. Building those relationships early makes the next twelve months in Mmabatho much easier.

Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Mmabatho teams, and the new Secretary will feel that from the first week.

The Environment

On top of that, the environment is professional and structured. Expect a calm, well-organised office, a steady flow of support requests, and a strong culture of confidentiality.

A respectful, professional environment is the standard in North West. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

Importantly, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Mmabatho site adheres to the standards expected of a responsible South African employer.

Why This Role

You will join a team that values respectful collaboration, honest feedback and shared wins. The Mmabatho colleagues take pride in supporting one another and in doing the administration jobs side of the business properly, day in and day out.

Importantly, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Mmabatho keep progressing.

Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Mmabatho teams.

Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in North West.

Equal Opportunity

Inclusion is a core part of how the team operates. This is an equal-opportunity employer, and candidates from all communities — including women, youth and persons living with disabilities — are encouraged to apply for this role in Mmabatho.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Mmabatho.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across North West.

About the Team

Crucially, you will join a tight-knit, collaborative team that knows the administration jobs side of the business inside out. The Mmabatho group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Beyond that, the team mix in Mmabatho reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.

Key Outputs

• Handle confidential information with discretion and in line with POPIA
• Provide administrative support to projects and special initiatives
• File, scan and archive documents in line with retention policies
• Track and report on departmental KPIs through standard templates
• Answer incoming calls and route enquiries to the correct department
• Coordinate office supplies, courier bookings and facilities requests
• Liaise with suppliers, contractors and service providers
• Support HR with onboarding logistics for new starters

Candidate Profile

• Comfortable working with finance, HR and operational systems
• Clear criminal record and contactable references
• Discretion when handling confidential and POPIA-sensitive information
• Experience supporting senior managers is an advantage
• Ability to work independently and manage competing deadlines

If your CV speaks to the points above, this role is worth a closer look.