Work-Force
A Sales Consultant position is being filled in Douglas. Suitable candidates from across Northern Cape are invited to submit their applications for review.
Overview
The Sales Consultant vacancy forms part of how the Douglas branch keeps performing. It pairs day-to-day delivery with longer-running priorities that keep the retail jobs side of the business moving forward.
Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Douglas team.
Stakeholders for this position include line managers, peers across the retail jobs team and trusted external partners. Building those relationships early makes the next twelve months in Douglas much easier.
Equal Opportunity
Inclusive recruitment is part of the organisation’s employment practices. Applicants are assessed on relevant qualifications, skills and experience for this role in Douglas.
Crucially, inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Douglas.
Equally, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Northern Cape.
Your Team
Notably, the team you will be working with is fast-paced and energetic. Things move quickly across the Douglas office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when Northern Cape operations get busy.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.
Where You’ll Work
Crucially, the work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.
Equally, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Douglas site adheres to the standards expected of a responsible South African employer.
Key Outputs
- Replenish stock and rotate displays in line with promotional cycles
- Respond to customer queries, complaints and product returns
- Up-sell and cross-sell products in line with branch sales targets
- Prepare daily, weekly and monthly sales reports for the store manager
- Monitor shrinkage indicators and flag suspicious activity
- Keep the store, change rooms and stockroom clean and organised
Candidate Profile
- Minimum of 1-2 years’ experience in a customer-facing retail role
- Awareness of consumer protection and B-BBEE principles
- Ability to work as part of a team in a fast-paced retail environment
- Basic computer literacy (MS Office, email)
- Able to perform the essential standing and customer-service duties, with reasonable accommodation where applicable
- Willingness to work public holidays and end-of-month peaks
- Clear verbal communication skills appropriate to the role; additional languages are an advantage
If your CV speaks to the points above, this role is worth a closer look.