Work-Force
Applications are warmly invited for a Sales Consultant role based in Knysna. We welcome candidates from every background across Western Cape who are ready to grow with us.
Overview
The Sales Consultant position is part of an ongoing recruitment drive across Western Cape. The brief has been shaped carefully, with a focus on delivery in Knysna and across the retail jobs space.
Communication runs both ways. Managers across the retail jobs team in Western Cape make time for one-to-ones, and people are expected to speak up early when something needs attention.
Quality is everyone’s job. Whether the Sales Consultant is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Western Cape is consistently high and consistently fair.
Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the retail jobs group in Knysna.
Why Join Us
Few roles let you see the impact of your work as quickly as this one. Every shift, project and decision in Knysna contributes to real outcomes for clients and colleagues across the retail jobs space in Western Cape.
Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Knysna teams.
Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in Western Cape.
Beyond that, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Knysna keep progressing.
Your Future Here
This role can grow with you. Strong performers in the retail jobs team in Knysna have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.
Internal mobility is encouraged. People who start in Knysna have moved into roles in other branches, specialist functions and project teams across Western Cape.
Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Knysna team member.
Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.
About Knysna
Crucially, the role is based in Knysna, within reach of Century City. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Knysna and the broader Western Cape region.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Knysna.
Many candidates already living within reach of Knysna cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Western Cape economy.
If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Knysna, Western Cape.
What Your Day Looks Like
Your day usually starts before the doors open, walking the floor, checking displays and making sure tills are float-ready. As customers arrive, you switch into service mode, moving between till points, fitting rooms and the stockroom, helping shoppers find what they need and keeping a quiet eye on shrinkage. By the afternoon, you might be receiving a delivery, training a new team member or planning the next promotion, and by close of business you’re cashing up, balancing reports and getting the store ready to do it all again tomorrow.
Equally, the Knysna office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.
No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Knysna.
In addition, the rhythm rewards people who plan ahead but also pivot quickly when Western Cape operations throw up the unexpected.
Equal Opportunity
Diverse teams build stronger workplaces. Applications are welcome from candidates of every background, language and community across Western Cape, and recruitment is fair, transparent and aligned with the EE Act.
Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Western Cape.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Knysna.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Your Role
- Ensure compliance with health, safety and consumer protection regulations
- Replenish stock and rotate displays in line with promotional cycles
- Respond to customer queries, complaints and product returns
- Support stock counts and assist with cycle-count investigations
- Greet customers and provide a friendly, helpful in-store experience
Candidate Profile
- Basic computer literacy (MS Office, email)
- A clear criminal record verified through approved screening providers
- Awareness of consumer protection and B-BBEE principles
- Willingness to work public holidays and end-of-month peaks
- Ability to work as part of a team in a fast-paced retail environment
- Customer-first mindset with a friendly, approachable manner
- Experience with stock counting and basic inventory principles
Potential is considered alongside experience, so candidates who tick most of these boxes should still be considered.