Department Manager

The organisation is recruiting a Department Manager for its Stellenbosch operation. The role forms part of a wider retail jobs portfolio across Western Cape.

Overview

This Department Manager role has been briefed against a clear set of outcomes for Stellenbosch. The successful candidate will work alongside an established team and will be expected to contribute meaningfully to the retail jobs pipeline across Western Cape.

Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Stellenbosch team.

Internal documentation, process notes and shared playbooks make it easier for the Department Manager to step into the retail jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.

Stakeholders for this position include line managers, peers across the retail jobs team and trusted external partners. Building those relationships early makes the next twelve months in Stellenbosch much easier.

About the Team

Importantly, the team you will be working with is fast-paced and energetic. Things move quickly across the Stellenbosch office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when Western Cape operations get busy.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Importantly, the team mix in Stellenbosch reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.

Why This Role

You will join a team that values respectful collaboration, honest feedback and shared wins. The Stellenbosch colleagues take pride in supporting one another and in doing the retail jobs side of the business properly, day in and day out.

On top of that, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Stellenbosch keep progressing.

Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in Western Cape.

Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Stellenbosch teams.

Equal Opportunity

Diverse teams build stronger workplaces. Applications are welcome from candidates of every background, language and community across Western Cape, and recruitment is fair, transparent and aligned with the EE Act.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Stellenbosch.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Western Cape.

Working in Stellenbosch

Working in Stellenbosch means a place within reach of Century City, with a steady flow of activity and a strong local economy. The team has built solid relationships across the Western Cape region, and the Stellenbosch office benefits from those long-standing connections.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Stellenbosch, Western Cape.

Many candidates already living within reach of Stellenbosch cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Western Cape economy.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Stellenbosch.

Key Outputs

• Up-sell and cross-sell products in line with branch sales targets
• Keep the store, change rooms and stockroom clean and organised
• Assist with receiving deliveries and verifying goods against invoices
• Support stock counts and assist with cycle-count investigations
• Ensure compliance with health, safety and consumer protection regulations
• Operate point-of-sale systems and process payments accurately
• Conduct daily cash-ups and reconcile takings against the POS report

Candidate Profile

• Awareness of consumer protection and B-BBEE principles
• Basic computer literacy (MS Office, email)
• Strong verbal communication skills in English; second language an advantage
• Matric / National Senior Certificate (Grade 12)
• Visual merchandising flair or formal training is an advantage
• Minimum of 1-2 years’ experience in a customer-facing retail role
• A clear criminal record verified through approved screening providers

Equally, if your CV speaks to the points above, this role is worth a closer look.