Work-Force
A vacancy has been confirmed for a Sales Consultant based in Empangeni, KwaZulu-Natal. The successful candidate will join an established team within the retail jobs function.
About the Opportunity
This Sales Consultant role has been briefed against a clear set of outcomes for Empangeni. The successful candidate will work alongside an established team and will be expected to contribute meaningfully to the retail jobs pipeline across KwaZulu-Natal.
Day-to-day, the role balances focused delivery with the kind of collaboration that keeps things moving. The successful candidate is trusted to make sensible decisions inside the agreed scope, with line-management support whenever a sounding board is useful.
Quality is everyone’s job. Whether the Sales Consultant is processing a transaction, supporting a colleague or handling a customer query, the standard expected in KwaZulu-Natal is consistently high and consistently fair.
Internal documentation, process notes and shared playbooks make it easier for the Sales Consultant to step into the retail jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.
Your Workplace
The work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.
Importantly, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.
Equally, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in KwaZulu-Natal.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Empangeni site adheres to the standards expected of a responsible South African employer.
Diversity and Inclusion
Equally, the organisation is committed to fair, merit-based recruitment and equal opportunity. Applications are assessed against the published role requirements in line with applicable employment law.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Empangeni.
Equally, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for KwaZulu-Natal.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Growing With Us
Beyond that, this role can grow with you. Strong performers in the retail jobs team in Empangeni have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.
Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.
Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Empangeni team member.
Equally, internal mobility is encouraged. People who start in Empangeni have moved into roles in other branches, specialist functions and project teams across KwaZulu-Natal.
Based in Empangeni
Practically speaking, the role is based in Empangeni, close to the Durban Harbour logistics hub. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Empangeni and the broader KwaZulu-Natal region.
Many candidates already living within reach of Empangeni cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local KwaZulu-Natal economy.
Candidates should review the listed location, schedule and travel requirements before applying for this role in Empangeni, KwaZulu-Natal.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Empangeni.
Key Outputs
- Ensure compliance with health, safety and consumer protection regulations
- Monitor shrinkage indicators and flag suspicious activity
- Conduct daily cash-ups and reconcile takings against the POS report
- Greet customers and provide a friendly, helpful in-store experience
- Respond to customer queries, complaints and product returns
- Replenish stock and rotate displays in line with promotional cycles
- Maintain visual merchandising standards on the sales floor
Candidate Profile
- Ability to work as part of a team in a fast-paced retail environment
- Honest, dependable and security-aware in line with shrinkage controls
- Numerate and accurate, with attention to detail on cash-ups
- Comfortable operating point-of-sale systems and handling cash
- Customer-first mindset with a friendly, approachable manner
- Clear verbal communication skills appropriate to the role; additional languages are an advantage
If most of these boxes are ticked, you are encouraged to put your name forward.