Room Attendant

Listing live now. We believe great workplaces are built on great people. We are looking for a Room Attendant in Hartswater, and we encourage applicants from across Northern Cape to consider this opportunity.

About This Position

The organisation is investing in its Hartswater operation, and this Room Attendant position reflects that commitment. The successful candidate will work across the hospitality jobs function and contribute to the wider Northern Cape business.

Communication runs both ways. Managers across the hospitality jobs team in Northern Cape make time for one-to-ones, and people are expected to speak up early when something needs attention.

Internal documentation, process notes and shared playbooks make it easier for the Room Attendant to step into the hospitality jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.

Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Hartswater teams, and the new Room Attendant will feel that from the first week.

Why Join Us

You will join a team that values respectful collaboration, honest feedback and shared wins. The Hartswater colleagues take pride in supporting one another and in doing the hospitality jobs side of the business properly, day in and day out.

Crucially, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.

Career development may be available depending on the role, business needs and the hiring organisation’s policies.

Importantly, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.

Growing With Us

This role can grow with you. Strong performers in the hospitality jobs team in Hartswater have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.

Beyond that, internal mobility is encouraged. People who start in Hartswater have moved into roles in other branches, specialist functions and project teams across Northern Cape.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Hartswater team member.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Where You’ll Work

Practically speaking, the environment is service-led and people-centred. Expect varied hours, a high tempo during peaks, and a team culture built on hospitality and pride in the guest experience.

Practically speaking, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in Northern Cape.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Hartswater site adheres to the standards expected of a responsible South African employer.

Practically speaking, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Diversity and Inclusion

Practically speaking, the organisation is committed to fair, merit-based recruitment and equal opportunity. Applications are assessed against the published role requirements in line with applicable employment law.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Hartswater.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

On top of that, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Northern Cape.

Daily Duties

• Support events, banquets and conference operations
• Drive guest satisfaction scores and online review ratings
• Maintain cleanliness in front-of-house and back-of-house areas
• Respond promptly to guest requests, complaints and special needs
• Manage stock, breakages and consumables for your section
• Prepare and present food in line with kitchen recipes and standards
• Welcome guests warmly and ensure a smooth check-in and check-out experience

Who We’re Looking For

• Sound knowledge of food safety and HACCP principles
• Computer literacy and experience with POS systems
• Strong customer service orientation and warm guest interaction
• Able to remain on duty for the essential standing and service tasks, with reasonable accommodation where applicable
• Good verbal communication skills needed for guest service; additional languages are an advantage
• 1-3 years’ experience in a similar hospitality environment

Potential is considered alongside experience, so candidates who tick most of these boxes should still be considered.