Work-Force
This is a current vacancy. We believe great workplaces are built on great people. We are looking for a Retail Sales Assistant in Queenstown, and we encourage applicants from across Eastern Cape to consider this opportunity.
What This Role Involves
The Retail Sales Assistant vacancy forms part of how the Queenstown branch keeps performing. It pairs day-to-day delivery with longer-running priorities that keep the retail jobs side of the business moving forward.
Communication runs both ways. Managers across the retail jobs team in Eastern Cape make time for one-to-ones, and people are expected to speak up early when something needs attention.
Stakeholders for this position include line managers, peers across the retail jobs team and trusted external partners. Building those relationships early makes the next twelve months in Queenstown much easier.
Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the retail jobs group in Queenstown.
Diversity and Inclusion
Inclusion is a core part of how the team operates. This is an equal-opportunity employer, and candidates from all communities — including women, youth and persons living with disabilities — are encouraged to apply for this role in Queenstown.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Queenstown.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Eastern Cape.
About the Team
On top of that, the team you will be working with is fast-paced and energetic. Things move quickly across the Queenstown office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when Eastern Cape operations get busy.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.
Importantly, the team mix in Queenstown reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.
What We Offer
You will join a team that values respectful collaboration, honest feedback and shared wins. The Queenstown colleagues take pride in supporting one another and in doing the retail jobs side of the business properly, day in and day out.
Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Queenstown teams.
On top of that, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Queenstown keep progressing.
Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in Eastern Cape.
Based in Queenstown
Crucially, the role is based in Queenstown, along the Sunshine Coast tourism belt. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Queenstown and the broader Eastern Cape region.
If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Queenstown, Eastern Cape.
Many candidates already living within reach of Queenstown cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Eastern Cape economy.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Queenstown.
What Your Day Looks Like
Your day usually starts before the doors open, walking the floor, checking displays and making sure tills are float-ready. As customers arrive, you switch into service mode, moving between till points, fitting rooms and the stockroom, helping shoppers find what they need and keeping a quiet eye on shrinkage. By the afternoon, you might be receiving a delivery, training a new team member or planning the next promotion, and by close of business you’re cashing up, balancing reports and getting the store ready to do it all again tomorrow.
Equally, the Queenstown office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.
Practically speaking, the rhythm rewards people who plan ahead but also pivot quickly when Eastern Cape operations throw up the unexpected.
No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Queenstown.
Daily Duties
- Prepare daily, weekly and monthly sales reports for the store manager
- Ensure compliance with health, safety and consumer protection regulations
- Assist with receiving deliveries and verifying goods against invoices
- Promote loyalty programmes and capture customer information lawfully
- Respond to customer queries, complaints and product returns
- Train new team members on store procedures and product knowledge
- Monitor shrinkage indicators and flag suspicious activity
Candidate Profile
- Strong verbal communication skills in English; second language an advantage
- Numerate and accurate, with attention to detail on cash-ups
- Matric / National Senior Certificate (Grade 12)
- Experience with stock counting and basic inventory principles
- Awareness of consumer protection and B-BBEE principles
- Minimum of 1-2 years’ experience in a customer-facing retail role
- Willingness to work public holidays and end-of-month peaks
Crucially, if your CV speaks to the points above, this role is worth a closer look.