Work-Force
An opportunity has arisen for a Retail Operations Coordinator in Umhlanga. Suitably qualified candidates from across KwaZulu-Natal are invited to apply.
About This Position
The organisation is investing in its Umhlanga operation, and this Retail Operations Coordinator position reflects that commitment. The successful candidate will work across the retail jobs function and contribute to the wider KwaZulu-Natal business.
Notably, the role suits a candidate who values consistency and clear communication. The Umhlanga operation runs on accurate work, steady relationships and a genuine respect for the people in the team.
Quality is everyone’s job. Whether the Retail Operations Coordinator is processing a transaction, supporting a colleague or handling a customer query, the standard expected in KwaZulu-Natal is consistently high and consistently fair.
Why Join Us
You will join a team that values respectful collaboration, honest feedback and shared wins. The Umhlanga colleagues take pride in supporting one another and in doing the retail jobs side of the business properly, day in and day out.
Career development may be available depending on the role, business needs and the hiring organisation’s policies.
Equally, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.
The Environment
Equally, the work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.
Practically speaking, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in KwaZulu-Natal.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Umhlanga site adheres to the standards expected of a responsible South African employer.
Key Outputs
- Assist with receiving deliveries and verifying goods against invoices
- Up-sell and cross-sell products in line with branch sales targets
- Ensure compliance with health, safety and consumer protection regulations
- Promote loyalty programmes and capture customer information lawfully
- Prepare daily, weekly and monthly sales reports for the store manager
- Monitor shrinkage indicators and flag suspicious activity
- Greet customers and provide a friendly, helpful in-store experience
- Replenish stock and rotate displays in line with promotional cycles
What You’ll Need
- Minimum of 1-2 years’ experience in a customer-facing retail role
- Awareness of consumer protection and B-BBEE principles
- Matric / National Senior Certificate (Grade 12)
- Any checks required by law or the specific duties will be explained during the hiring process
- Experience with stock counting and basic inventory principles
- Honest, dependable and security-aware in line with shrinkage controls
- Numerate and accurate, with attention to detail on cash-ups
Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.