Retail Operations Coordinator

Work-Force

A Retail Operations Coordinator position is being filled in Jeffreys Bay. Suitable candidates from across Eastern Cape are invited to submit their applications for review.

Overview

This Retail Operations Coordinator role has been briefed against a clear set of outcomes for Jeffreys Bay. The successful candidate will work alongside an established team and will be expected to contribute meaningfully to the retail jobs pipeline across Eastern Cape.

The role suits a candidate who values consistency and clear communication. The Jeffreys Bay operation runs on accurate work, steady relationships and a genuine respect for the people in the team.

Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Jeffreys Bay teams, and the new Retail Operations Coordinator will feel that from the first week.

In addition, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Jeffreys Bay also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.

Based in Jeffreys Bay

Beyond that, the role is based in Jeffreys Bay, in the growing Buffalo City Metro. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Jeffreys Bay and the broader Eastern Cape region.

Candidates should review the listed location, schedule and travel requirements before applying for this role in Jeffreys Bay, Eastern Cape.

Many candidates already living within reach of Jeffreys Bay cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Eastern Cape economy.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Jeffreys Bay.

Why Join Us

Importantly, the hiring organisation may provide onboarding or skills development for this retail jobs role in Jeffreys Bay; the available support will be confirmed in the final vacancy details for Eastern Cape.

Equally, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.

Career development may be available depending on the role, business needs and the hiring organisation’s policies.

Importantly, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.

Growing With Us

Practically speaking, career progression for this retail jobs role in Jeffreys Bay depends on the hiring organisation’s policies, role requirements and business needs in Eastern Cape.

Internal mobility is encouraged. People who start in Jeffreys Bay have moved into roles in other branches, specialist functions and project teams across Eastern Cape.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Jeffreys Bay team member.

Your Workplace

Importantly, the work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.

Importantly, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in Eastern Cape.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Jeffreys Bay site adheres to the standards expected of a responsible South African employer.

Practically speaking, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Key Responsibilities

  • Operate point-of-sale systems and process payments accurately
  • Maintain visual merchandising standards on the sales floor
  • Keep the store, change rooms and stockroom clean and organised
  • Up-sell and cross-sell products in line with branch sales targets
  • Replenish stock and rotate displays in line with promotional cycles
  • Conduct daily cash-ups and reconcile takings against the POS report

Minimum Requirements

  • Matric / National Senior Certificate (Grade 12)
  • Minimum of 1-2 years’ experience in a customer-facing retail role
  • Experience with stock counting and basic inventory principles
  • Awareness of consumer protection and B-BBEE principles
  • Able to perform the essential standing and customer-service duties, with reasonable accommodation where applicable
  • Comfortable operating point-of-sale systems and handling cash
  • Honest, dependable and security-aware in line with shrinkage controls

Potential is considered alongside experience, so candidates who tick most of these boxes should still be considered.

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