Retail Operations Coordinator

An opportunity has arisen for a Retail Operations Coordinator in Potchefstroom. Suitably qualified candidates from across North West are invited to apply.

Overview

The Retail Operations Coordinator vacancy forms part of how the Potchefstroom branch keeps performing. It pairs day-to-day delivery with longer-running priorities that keep the retail jobs side of the business moving forward.

Practically speaking, the role suits a candidate who values consistency and clear communication. The Potchefstroom operation runs on accurate work, steady relationships and a genuine respect for the people in the team.

Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the retail jobs group in Potchefstroom.

Your Workplace

Beyond that, the work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.

A respectful, professional environment is the standard in North West. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

Equally, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Based in Potchefstroom

Notably, the role is based in Potchefstroom, in the Rustenburg platinum belt. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Potchefstroom and the broader North West region.

Many candidates already living within reach of Potchefstroom cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local North West economy.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Potchefstroom.

Daily Duties

• Promote loyalty programmes and capture customer information lawfully
• Up-sell and cross-sell products in line with branch sales targets
• Ensure compliance with health, safety and consumer protection regulations
• Prepare daily, weekly and monthly sales reports for the store manager
• Train new team members on store procedures and product knowledge

Candidate Profile

• A clear criminal record verified through approved screening providers
• Ability to stand for long periods and work shifts including weekends
• Experience with stock counting and basic inventory principles
• Awareness of consumer protection and B-BBEE principles
• Customer-first mindset with a friendly, approachable manner

Candidates who meet most of these criteria are welcome to be considered for the role.