Work-Force
A Loss Prevention Officer is needed in Gqeberha. The role focuses on consistent delivery, accurate work and clear communication across the Eastern Cape operation.
About This Position
The organisation is investing in its Gqeberha operation, and this Loss Prevention Officer position reflects that commitment. The successful candidate will work across the retail jobs function and contribute to the wider Eastern Cape business.
Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Gqeberha team.
Stakeholders for this position include line managers, peers across the retail jobs team and trusted external partners. Building those relationships early makes the next twelve months in Gqeberha much easier.
Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the retail jobs group in Gqeberha.
About the Team
On top of that, the team you will be working with is fast-paced and energetic. Things move quickly across the Gqeberha office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when Eastern Cape operations get busy.
Importantly, the team mix in Gqeberha reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.
Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
Our Commitment to Transformation
Diverse teams build stronger workplaces. Applications are welcome from candidates of every background, language and community across Eastern Cape, and recruitment is fair, transparent and aligned with the EE Act.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Gqeberha.
Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Eastern Cape.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Based in Gqeberha
Beyond that, the role is based in Gqeberha, within the Coega Industrial Development Zone. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Gqeberha and the broader Eastern Cape region.
If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Gqeberha, Eastern Cape.
Many candidates already living within reach of Gqeberha cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Eastern Cape economy.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Gqeberha.
What Your Day Looks Like
Your day usually starts before the doors open, walking the floor, checking displays and making sure tills are float-ready. As customers arrive, you switch into service mode, moving between till points, fitting rooms and the stockroom, helping shoppers find what they need and keeping a quiet eye on shrinkage. By the afternoon, you might be receiving a delivery, training a new team member or planning the next promotion, and by close of business you’re cashing up, balancing reports and getting the store ready to do it all again tomorrow.
Beyond that, the Gqeberha office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.
Practically speaking, the rhythm rewards people who plan ahead but also pivot quickly when Eastern Cape operations throw up the unexpected.
No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Gqeberha.
Daily Duties
- Greet customers and provide a friendly, helpful in-store experience
- Up-sell and cross-sell products in line with branch sales targets
- Support stock counts and assist with cycle-count investigations
- Monitor shrinkage indicators and flag suspicious activity
- Assist with receiving deliveries and verifying goods against invoices
- Operate point-of-sale systems and process payments accurately
- Ensure compliance with health, safety and consumer protection regulations
- Keep the store, change rooms and stockroom clean and organised
Candidate Profile
- Customer-first mindset with a friendly, approachable manner
- Visual merchandising flair or formal training is an advantage
- Numerate and accurate, with attention to detail on cash-ups
- Matric / National Senior Certificate (Grade 12)
- Ability to stand for long periods and work shifts including weekends
On top of that, if most of these boxes are ticked, you are encouraged to put your name forward.