Records Officer

A vacancy has been confirmed for a Records Officer based in Port Shepstone, KwaZulu-Natal. The successful candidate will join an established team within the administration jobs function.

The Role

This Records Officer role has been briefed against a clear set of outcomes for Port Shepstone. The successful candidate will work alongside an established team and will be expected to contribute meaningfully to the administration jobs pipeline across KwaZulu-Natal.

Day-to-day, the role balances focused delivery with the kind of collaboration that keeps things moving. The successful candidate is trusted to make sensible decisions inside the agreed scope, with line-management support whenever a sounding board is useful.

Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the administration jobs group in Port Shepstone.

The role has been written to be sustainable, not just busy. Strong output is expected, and managers in Port Shepstone also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.

Career Growth

Career progression for this administration jobs role in Port Shepstone depends on the hiring organisation’s policies, role requirements and business needs in KwaZulu-Natal.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Internal mobility is encouraged. People who start in Port Shepstone have moved into roles in other branches, specialist functions and project teams across KwaZulu-Natal.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Port Shepstone team member.

Working in Port Shepstone

Notably, the role is based in Port Shepstone, within the Pietermaritzburg administrative centre. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Port Shepstone and the broader KwaZulu-Natal region.

Many candidates already living within reach of Port Shepstone cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local KwaZulu-Natal economy.

Candidates should review the listed location, schedule and travel requirements before applying for this role in Port Shepstone, KwaZulu-Natal.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Port Shepstone.

Where You’ll Work

Crucially, the environment is professional and structured. Expect a calm, well-organised office, a steady flow of support requests, and a strong culture of confidentiality.

Notably, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in KwaZulu-Natal.

On top of that, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Port Shepstone site adheres to the standards expected of a responsible South African employer.

About the Team

You will join a tight-knit, collaborative team that knows the administration jobs side of the business inside out. The Port Shepstone group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Beyond that, the team structure and working relationships for this role in Port Shepstone will be explained during the hiring process.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Diversity and Inclusion

Practically speaking, the organisation supports a respectful workplace. Applications are welcome from suitably qualified candidates across KwaZulu-Natal, and recruitment is intended to be fair and transparent.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Port Shepstone.

In addition, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for KwaZulu-Natal.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Key Outputs

• Answer incoming calls and route enquiries to the correct department
• Capture data accurately into internal systems and registers
• Coordinate office supplies, courier bookings and facilities requests
• Process invoices, requisitions and expense claims for approval
• Prepare meeting packs, agendas and minutes for internal forums
• Handle confidential information with discretion and in line with POPIA
• File, scan and archive documents in line with retention policies
• Liaise with suppliers, contractors and service providers

Who We’re Looking For

• 1-3 years’ experience in an administrative or front-office role
• Professional, courteous manner with strong customer-service orientation
• Reliable, punctual and committed to high service standards
• Matric / National Senior Certificate (Grade 12)
• Strong organisational skills and the ability to multitask
• Discretion when handling confidential and POPIA-sensitive information
• Relevant administrative or office management qualification (advantageous)

If your CV speaks to the points above, this role is worth a closer look.