Records Officer

An opportunity has arisen for a Records Officer in Rustenburg. Suitably qualified candidates from across North West are invited to apply.

What This Role Involves

This Records Officer role has been briefed against a clear set of outcomes for Rustenburg. The successful candidate will work alongside an established team and will be expected to contribute meaningfully to the administration jobs pipeline across North West.

Day-to-day, the role balances focused delivery with the kind of collaboration that keeps things moving. The successful candidate is trusted to make sensible decisions inside the agreed scope, with line-management support whenever a sounding board is useful.

Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Rustenburg teams, and the new Records Officer will feel that from the first week.

Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the administration jobs group in Rustenburg.

Quality is everyone’s job. Whether the Records Officer is processing a transaction, supporting a colleague or handling a customer query, the standard expected in North West is consistently high and consistently fair.

Where You’ll Work

The environment is professional and structured. Expect a calm, well-organised office, a steady flow of support requests, and a strong culture of confidentiality.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Rustenburg site adheres to the standards expected of a responsible South African employer.

Beyond that, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in North West.

Equally, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Meet the Team

You will join a tight-knit, collaborative team that knows the administration jobs side of the business inside out. The Rustenburg group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Notably, the team structure and working relationships for this role in Rustenburg will be explained during the hiring process.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Diversity and Inclusion

Importantly, the organisation supports a respectful workplace. Applications are welcome from suitably qualified candidates across North West, and recruitment is intended to be fair and transparent.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Rustenburg.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Beyond that, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for North West.

Career Growth

Beyond that, this role can grow with you. Strong performers in the administration jobs team in Rustenburg have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Rustenburg team member.

Internal mobility is encouraged. People who start in Rustenburg have moved into roles in other branches, specialist functions and project teams across North West.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

About Rustenburg

Working in Rustenburg means a place near the Sun City corridor, with a steady flow of activity and a strong local economy. The team has built solid relationships across the North West region, and the Rustenburg office benefits from those long-standing connections.

Candidates should review the listed location, schedule and travel requirements before applying for this role in Rustenburg, North West.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Rustenburg.

Many candidates already living within reach of Rustenburg cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local North West economy.

Why This Role

Equally, the hiring organisation may provide onboarding or skills development for this administration jobs role in Rustenburg; the available support will be confirmed in the final vacancy details for North West.

Importantly, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.

On top of that, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.

Career development may be available depending on the role, business needs and the hiring organisation’s policies.

What You’ll Be Doing

• File, scan and archive documents in line with retention policies
• Track and report on departmental KPIs through standard templates
• Coordinate office supplies, courier bookings and facilities requests
• Handle confidential information with discretion and in line with POPIA
• Process invoices, requisitions and expense claims for approval
• Update intranet pages, notice boards and internal directories
• Manage diaries, meetings and travel logistics for the leadership team

Candidate Profile

• High attention to detail and accuracy in data capture
• Strong proficiency in MS Office (Word, Excel, Outlook, PowerPoint)
• Discretion when handling confidential and POPIA-sensitive information
• Reliable, punctual and committed to high service standards
• Matric / National Senior Certificate (Grade 12)
• Strong organisational skills and the ability to multitask
• Relevant administrative or office management qualification (advantageous)

Potential is considered alongside experience, so candidates who tick most of these boxes should still be considered.