Records Officer

Step into a Records Officer role in Virginia and make your mark across Free State. The team is hiring now and wants to hear from sharp, committed candidates.

About This Position

The Records Officer vacancy forms part of how the Virginia branch keeps performing. It pairs day-to-day delivery with longer-running priorities that keep the administration jobs side of the business moving forward.

Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Virginia team.

Crucially, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Virginia also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.

Stakeholders for this position include line managers, peers across the administration jobs team and trusted external partners. Building those relationships early makes the next twelve months in Virginia much easier.

Equal Opportunity

On top of that, the organisation is committed to transformation and equal opportunity. Hiring is on merit, and applications are actively encouraged from women, youth, people with disabilities and other historically disadvantaged groups in line with the Employment Equity plan and B-BBEE objectives.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Virginia.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Free State.

A Typical Day

Your day starts at the front of the business, ready to greet visitors, answer the switchboard and make sure the leadership diaries are in order. Through the morning you balance calls, couriers, capturing data and supporting projects with neat, accurate work. After lunch, you might be preparing minutes from a board pack, helping HR onboard a new starter, or chasing a courier across town. By close of day, every desk you support knows you have it covered, and the office is set up for a calm, productive tomorrow.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Virginia.

Crucially, the rhythm rewards people who plan ahead but also pivot quickly when Free State operations throw up the unexpected.

On top of that, the Virginia office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

Your Team

You will join a tight-knit, collaborative team that knows the administration jobs side of the business inside out. The Virginia group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Equally, the team mix in Virginia reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Your Future Here

Career progression here is real, not a slogan. The administration jobs space in Virginia offers a clear runway from delivery into team leadership and beyond, and managers sit down with each team member regularly to map out the next step in Free State.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Virginia team member.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Internal mobility is encouraged. People who start in Virginia have moved into roles in other branches, specialist functions and project teams across Free State.

Core Functions

• Capture data accurately into internal systems and registers
• Update intranet pages, notice boards and internal directories
• Track and report on departmental KPIs through standard templates
• Maintain visitor registers and ensure compliance with access protocols
• Coordinate office supplies, courier bookings and facilities requests

Candidate Profile

• Excellent telephone and email etiquette
• Ability to work independently and manage competing deadlines
• Discretion when handling confidential and POPIA-sensitive information
• Clear criminal record and contactable references
• Strong proficiency in MS Office (Word, Excel, Outlook, PowerPoint)
• Professional, courteous manner with strong customer-service orientation
• Experience supporting senior managers is an advantage

If most of these boxes are ticked, you are encouraged to put your name forward.