Office Manager

The organisation is recruiting a Office Manager for its Ladysmith operation. The role forms part of a wider administration jobs portfolio across KwaZulu-Natal.

About the Opportunity

This Office Manager role has been briefed against a clear set of outcomes for Ladysmith. The successful candidate will work alongside an established team and will be expected to contribute meaningfully to the administration jobs pipeline across KwaZulu-Natal.

Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Ladysmith team.

Beyond that, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Ladysmith also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.

About Ladysmith

Notably, the role is based in Ladysmith, on the Umhlanga Ridge business corridor. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Ladysmith and the broader KwaZulu-Natal region.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Ladysmith.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Ladysmith, KwaZulu-Natal.

About the Team

You will join a tight-knit, collaborative team that knows the administration jobs side of the business inside out. The Ladysmith group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

In addition, the team mix in Ladysmith reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Key Responsibilities

• Track and report on departmental KPIs through standard templates
• Process invoices, requisitions and expense claims for approval
• Capture data accurately into internal systems and registers
• File, scan and archive documents in line with retention policies
• Handle confidential information with discretion and in line with POPIA

What You’ll Need

• Professional, courteous manner with strong customer-service orientation
• Strong organisational skills and the ability to multitask
• Reliable, punctual and committed to high service standards
• Matric / National Senior Certificate (Grade 12)
• 1-3 years’ experience in an administrative or front-office role
• Excellent telephone and email etiquette
• High attention to detail and accuracy in data capture

Potential is considered alongside experience, so candidates who tick most of these boxes should still be considered.