Office Assistant

The organisation is recruiting a Office Assistant for its Potchefstroom operation. The role forms part of a wider administration jobs portfolio across North West.

Overview

This Office Assistant role has been briefed against a clear set of outcomes for Potchefstroom. The successful candidate will work alongside an established team and will be expected to contribute meaningfully to the administration jobs pipeline across North West.

On top of that, the organisation keeps reporting lines clean and expectations realistic. Performance is measured against a small, agreed set of metrics, and there are no surprise yardsticks for the Office Assistant taking on this position.

In addition, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Potchefstroom also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.

Stakeholders for this position include line managers, peers across the administration jobs team and trusted external partners. Building those relationships early makes the next twelve months in Potchefstroom much easier.

Our Commitment to Transformation

Importantly, the organisation is committed to transformation and equal opportunity. Hiring is on merit, and applications are actively encouraged from women, youth, people with disabilities and other historically disadvantaged groups in line with the Employment Equity plan and B-BBEE objectives.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Potchefstroom.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across North West.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Your Team

Notably, the team you will be working with is fast-paced and energetic. Things move quickly across the Potchefstroom office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when North West operations get busy.

Importantly, the team mix in Potchefstroom reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

The Environment

On top of that, the environment is professional and structured. Expect a calm, well-organised office, a steady flow of support requests, and a strong culture of confidentiality.

Practically speaking, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

A respectful, professional environment is the standard in North West. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Potchefstroom site adheres to the standards expected of a responsible South African employer.

Working in Potchefstroom

Crucially, the role is based in Potchefstroom, along the N4 Trans-Kalahari corridor. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Potchefstroom and the broader North West region.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Potchefstroom.

Many candidates already living within reach of Potchefstroom cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local North West economy.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Potchefstroom, North West.

What You’ll Be Doing

• Maintain a tidy, professional reception and meeting-room environment
• Track and report on departmental KPIs through standard templates
• Answer incoming calls and route enquiries to the correct department
• Provide administrative support to projects and special initiatives
• Manage diaries, meetings and travel logistics for the leadership team
• Support HR with onboarding logistics for new starters
• Handle confidential information with discretion and in line with POPIA
• Prepare meeting packs, agendas and minutes for internal forums

Minimum Requirements

• Professional, courteous manner with strong customer-service orientation
• Excellent telephone and email etiquette
• 1-3 years’ experience in an administrative or front-office role
• Reliable, punctual and committed to high service standards
• Strong proficiency in MS Office (Word, Excel, Outlook, PowerPoint)
• Good written and verbal communication in English
• Ability to work independently and manage competing deadlines

Importantly, if most of these boxes are ticked, you are encouraged to put your name forward.