Work-Force
A Loss Prevention Officer position is being filled in Phalaborwa. Suitable candidates from across Limpopo are invited to submit their applications for review.
About This Position
The organisation is investing in its Phalaborwa operation, and this Loss Prevention Officer position reflects that commitment. The successful candidate will work across the retail jobs function and contribute to the wider Limpopo business.
Beyond that, the role suits a candidate who values consistency and clear communication. The Phalaborwa operation runs on accurate work, steady relationships and a genuine respect for the people in the team.
Quality is everyone’s job. Whether the Loss Prevention Officer is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Limpopo is consistently high and consistently fair.
Notably, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Phalaborwa also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.
A Typical Day
Your day usually starts before the doors open, walking the floor, checking displays and making sure tills are float-ready. As customers arrive, you switch into service mode, moving between till points, fitting rooms and the stockroom, helping shoppers find what they need and keeping a quiet eye on shrinkage. By the afternoon, you might be receiving a delivery, training a new team member or planning the next promotion, and by close of business you’re cashing up, balancing reports and getting the store ready to do it all again tomorrow.
Beyond that, the Phalaborwa office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.
No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Phalaborwa.
On top of that, the rhythm rewards people who plan ahead but also pivot quickly when Limpopo operations throw up the unexpected.
What We Offer
Few roles let you see the impact of your work as quickly as this one. Every shift, project and decision in Phalaborwa contributes to real outcomes for clients and colleagues across the retail jobs space in Limpopo.
Beyond that, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Phalaborwa keep progressing.
Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Phalaborwa teams.
Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in Limpopo.
Where You’ll Work
Practically speaking, the work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.
Practically speaking, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Phalaborwa site adheres to the standards expected of a responsible South African employer.
Equally, a respectful, professional environment is the standard in Limpopo. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.
Diversity and Inclusion
Crucially, the organisation is committed to transformation and equal opportunity. Hiring is on merit, and applications are actively encouraged from women, youth, people with disabilities and other historically disadvantaged groups in line with the Employment Equity plan and B-BBEE objectives.
Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Limpopo.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Phalaborwa.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Key Responsibilities
- Support stock counts and assist with cycle-count investigations
- Operate point-of-sale systems and process payments accurately
- Prepare daily, weekly and monthly sales reports for the store manager
- Maintain visual merchandising standards on the sales floor
- Respond to customer queries, complaints and product returns
- Monitor shrinkage indicators and flag suspicious activity
- Train new team members on store procedures and product knowledge
Essential Criteria
- A clear criminal record verified through approved screening providers
- Basic computer literacy (MS Office, email)
- Matric / National Senior Certificate (Grade 12)
- Comfortable operating point-of-sale systems and handling cash
- Visual merchandising flair or formal training is an advantage
- Experience with stock counting and basic inventory principles
- Numerate and accurate, with attention to detail on cash-ups
If most of these boxes are ticked, you are encouraged to put your name forward.