Loss Prevention Officer

This is a current vacancy. We believe great workplaces are built on great people. We are looking for a Loss Prevention Officer in Benoni, and we encourage applicants from across Gauteng to consider this opportunity.

What This Role Involves

The Loss Prevention Officer vacancy forms part of how the Benoni branch keeps performing. It pairs day-to-day delivery with longer-running priorities that keep the retail jobs side of the business moving forward.

Notably, the role suits a candidate who values consistency and clear communication. The Benoni operation runs on accurate work, steady relationships and a genuine respect for the people in the team.

Notably, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Benoni also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.

Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the retail jobs group in Benoni.

Based in Benoni

Crucially, the role is based in Benoni, well-connected by Gautrain and major arterials. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Benoni and the broader Gauteng region.

Candidates should review the listed location, schedule and travel requirements before applying for this role in Benoni, Gauteng.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Benoni.

Many candidates already living within reach of Benoni cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Gauteng economy.

The Environment

Practically speaking, the work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Benoni site adheres to the standards expected of a responsible South African employer.

Crucially, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Importantly, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in Gauteng.

Growing With Us

Practically speaking, this role can grow with you. Strong performers in the retail jobs team in Benoni have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.

Internal mobility is encouraged. People who start in Benoni have moved into roles in other branches, specialist functions and project teams across Gauteng.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Benoni team member.

Our Commitment to Transformation

Inclusive recruitment is part of the organisation’s employment practices. Applicants are assessed on relevant qualifications, skills and experience for this role in Benoni.

In addition, inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Benoni.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Crucially, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Gauteng.

Why This Role

You will join a team that values respectful collaboration, honest feedback and shared wins. The Benoni colleagues take pride in supporting one another and in doing the retail jobs side of the business properly, day in and day out.

Importantly, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.

Equally, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.

Career development may be available depending on the role, business needs and the hiring organisation’s policies.

Key Responsibilities

• Greet customers and provide a friendly, helpful in-store experience
• Support stock counts and assist with cycle-count investigations
• Keep the store, change rooms and stockroom clean and organised
• Promote loyalty programmes and capture customer information lawfully
• Conduct daily cash-ups and reconcile takings against the POS report
• Prepare daily, weekly and monthly sales reports for the store manager
• Monitor shrinkage indicators and flag suspicious activity

Minimum Requirements

• Clear verbal communication skills appropriate to the role; additional languages are an advantage
• Minimum of 1-2 years’ experience in a customer-facing retail role
• Willingness to work public holidays and end-of-month peaks
• Numerate and accurate, with attention to detail on cash-ups
• Experience with stock counting and basic inventory principles

On top of that, candidates who meet most of these criteria are welcome to be considered for the role.