Work-Force
Listing live now. Role: Loss Prevention Officer. Location: Mdantsane, Eastern Cape. The team is hiring and seeks a candidate who can step in and deliver from week one.
About This Position
An experienced Loss Prevention Officer is needed to support operations in Mdantsane. The role forms part of how the business keeps its retail jobs portfolio strong in Eastern Cape.
Communication runs both ways. Managers across the retail jobs team in Eastern Cape make time for one-to-ones, and people are expected to speak up early when something needs attention.
Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the retail jobs group in Mdantsane.
Quality is everyone’s job. Whether the Loss Prevention Officer is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Eastern Cape is consistently high and consistently fair.
Your Team
You will join a tight-knit, collaborative team that knows the retail jobs side of the business inside out. The Mdantsane group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.
The team structure and working relationships for this role in Mdantsane will be explained during the hiring process.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.
A Typical Day
Your day usually starts before the doors open, walking the floor, checking displays and making sure tills are float-ready. As customers arrive, you switch into service mode, moving between till points, fitting rooms and the stockroom, helping shoppers find what they need and keeping a quiet eye on shrinkage. By the afternoon, you might be receiving a delivery, training a new team member or planning the next promotion, and by close of business you’re cashing up, balancing reports and getting the store ready to do it all again tomorrow.
Practically speaking, the rhythm rewards people who plan ahead but also pivot quickly when Eastern Cape operations throw up the unexpected.
Crucially, the Mdantsane office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.
No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Mdantsane.
The Environment
In addition, the work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Mdantsane site adheres to the standards expected of a responsible South African employer.
On top of that, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in Eastern Cape.
Equally, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.
Growing With Us
Career progression for this retail jobs role in Mdantsane depends on the hiring organisation’s policies, role requirements and business needs in Eastern Cape.
Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Mdantsane team member.
Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.
Internal mobility is encouraged. People who start in Mdantsane have moved into roles in other branches, specialist functions and project teams across Eastern Cape.
Why Join Us
Few roles let you see the impact of your work as quickly as this one. Every shift, project and decision in Mdantsane contributes to real outcomes for clients and colleagues across the retail jobs space in Eastern Cape.
Notably, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.
Importantly, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.
Crucially, career development may be available depending on the role, business needs and the hiring organisation’s policies.
Core Functions
- Conduct daily cash-ups and reconcile takings against the POS report
- Support stock counts and assist with cycle-count investigations
- Operate point-of-sale systems and process payments accurately
- Assist with receiving deliveries and verifying goods against invoices
- Up-sell and cross-sell products in line with branch sales targets
- Promote loyalty programmes and capture customer information lawfully
- Greet customers and provide a friendly, helpful in-store experience
- Monitor shrinkage indicators and flag suspicious activity
Minimum Requirements
- Comfortable operating point-of-sale systems and handling cash
- Awareness of consumer protection and B-BBEE principles
- Clear verbal communication skills appropriate to the role; additional languages are an advantage
- Experience with stock counting and basic inventory principles
- Matric / National Senior Certificate (Grade 12)
If your CV speaks to the points above, this role is worth a closer look.