Work-Force
Listing live now. We believe great workplaces are built on great people. We are looking for a IT Support Technician in Richards Bay, and we encourage applicants from across KwaZulu-Natal to consider this opportunity.
The Role
This IT Support Technician role has been briefed against a clear set of outcomes for Richards Bay. The successful candidate will work alongside an established team and will be expected to contribute meaningfully to the it jobs pipeline across KwaZulu-Natal.
The organisation keeps reporting lines clean and expectations realistic. Performance is measured against a small, agreed set of metrics, and there are no surprise yardsticks for the IT Support Technician taking on this position.
Practically speaking, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Richards Bay also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.
Diversity and Inclusion
Inclusive recruitment is part of the organisation’s employment practices. Applicants are assessed on relevant qualifications, skills and experience for this role in Richards Bay.
Practically speaking, inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Richards Bay.
Notably, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for KwaZulu-Natal.
Working in Richards Bay
On top of that, the role is based in Richards Bay, on the Umhlanga Ridge business corridor. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Richards Bay and the broader KwaZulu-Natal region.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Richards Bay.
Candidates should review the listed location, schedule and travel requirements before applying for this role in Richards Bay, KwaZulu-Natal.
Your Role
- Manage user access, identity and endpoint security across the estate
- Investigate and resolve user-reported support tickets at L2 and L3
- Automate repetitive operational tasks using scripts and tooling
- Write clean, testable code that follows the team’s coding standards
- Monitor system health using observability tools and respond to alerts
- Participate in code reviews and contribute to technical design discussions
Candidate Profile
- Experience with containerisation (Docker, Kubernetes) is an advantage
- Strong proficiency in Java, C#, Python, JavaScript or TypeScript
- Reliable home internet for hybrid work where applicable
- Relevant IT qualification (degree, diploma or recognised certifications)
- Experience with Git, branching strategies and pull-request workflows
- Strong problem-solving skills and ability to debug complex systems
- Comfortable working in agile delivery teams
Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.