IT Support Technician

Bring your skills as a IT Support Technician to Harrismith and join a team that moves fast. This Free State role is one to watch.

The Role

This IT Support Technician role sits within the it jobs function in Harrismith. It offers a defined scope, clear measures of success, and the support of an experienced team across Free State.

The role suits a candidate who values consistency and clear communication. The Harrismith operation runs on accurate work, steady relationships and a genuine respect for the people in the team.

Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the it jobs group in Harrismith.

Your Future Here

In addition, this role can grow with you. Strong performers in the it jobs team in Harrismith have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Harrismith team member.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Why This Role

Few roles let you see the impact of your work as quickly as this one. Every shift, project and decision in Harrismith contributes to real outcomes for clients and colleagues across the it jobs space in Free State.

Career development may be available depending on the role, business needs and the hiring organisation’s policies.

In addition, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.

Key Outputs

• Diagnose and resolve production incidents within agreed SLAs
• Build and maintain CI/CD pipelines for reliable, repeatable releases
• Design, develop and maintain features across the application stack
• Write clean, testable code that follows the team’s coding standards
• Investigate and resolve user-reported support tickets at L2 and L3
• Optimise database queries and back-end performance hot-spots
• Implement security best practices in line with POPIA obligations

Essential Criteria

• Strong problem-solving skills and ability to debug complex systems
• Strong proficiency in Java, C#, Python, JavaScript or TypeScript
• Understanding of secure development principles aligned with POPIA
• Ability to mentor junior team members on best practices
• Experience with Git, branching strategies and pull-request workflows
• Hands-on experience with relational and NoSQL databases
• Good written and verbal communication for technical and non-technical audiences

Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.