Work-Force
Whether you are an experienced IT Support Technician or stepping into the role for the first time, there is space for you in Brits. The team hires on merit and across communities in North West.
What This Role Involves
This IT Support Technician role sits within the it jobs function in Brits. It offers a defined scope, clear measures of success, and the support of an experienced team across North West.
The role suits a candidate who values consistency and clear communication. The Brits operation runs on accurate work, steady relationships and a genuine respect for the people in the team.
Stakeholders for this position include line managers, peers across the it jobs team and trusted external partners. Building those relationships early makes the next twelve months in Brits much easier.
Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the it jobs group in Brits.
Your Future Here
Career progression for this it jobs role in Brits depends on the hiring organisation’s policies, role requirements and business needs in North West.
Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Brits team member.
Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.
Internal mobility is encouraged. People who start in Brits have moved into roles in other branches, specialist functions and project teams across North West.
The Environment
Importantly, the environment is hybrid-friendly where the role allows, with collaborative tooling, modern source-control workflows and a strong emphasis on shared ownership of code and incidents.
Notably, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in North West.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Brits site adheres to the standards expected of a responsible South African employer.
In addition, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.
Meet the Team
Beyond that, the team you will be working with is fast-paced and energetic. Things move quickly across the Brits office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when North West operations get busy.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.
Importantly, the team structure and working relationships for this role in Brits will be explained during the hiring process.
Day in the Life
Your day tends to start with a quick standup, where the team shares progress and surfaces blockers. From there, you settle into focused build time, breaking tickets into manageable chunks and pairing with colleagues when something gets thorny. Afternoons mix code reviews, planning discussions and the occasional production incident — everyone pulls together, fixes the issue and feeds the lessons back into the next sprint. By the time you sign off, you’ve shipped value, learned something new, and left clean code behind you.
On top of that, the Brits office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.
No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Brits.
Notably, the rhythm rewards people who plan ahead but also pivot quickly when North West operations throw up the unexpected.
Why Join Us
You will join a team that values respectful collaboration, honest feedback and shared wins. The Brits colleagues take pride in supporting one another and in doing the it jobs side of the business properly, day in and day out.
Notably, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.
Importantly, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.
In addition, career development may be available depending on the role, business needs and the hiring organisation’s policies.
Key Outputs
- Mentor junior engineers through pairing and structured feedback
- Design, develop and maintain features across the application stack
- Optimise database queries and back-end performance hot-spots
- Write clean, testable code that follows the team’s coding standards
- Collaborate with product and design teams during sprint planning
Minimum Requirements
- Ability to mentor junior team members on best practices
- Understanding of secure development principles aligned with POPIA
- Experience with containerisation (Docker, Kubernetes) is an advantage
- Working knowledge of cloud platforms (AWS, Azure or GCP)
- Strong proficiency in Java, C#, Python, JavaScript or TypeScript
- Strong problem-solving skills and ability to debug complex systems
- Reliable home internet for hybrid work where applicable
If your CV speaks to the points above, this role is worth a closer look.